Legacy Pain Management Center

Oregon Resident 

on Google

a month ago

This clinic is terrible. Let's start with making appointments or even reaching anyone at the front desk, nearly impossible and takes several attempts and sometimes days to get a return call. They are not welcoming or friendly, no matter how hard you try to connect with them. Even if you get an appointment that is several weeks out, it is often canceled, rescheduled or they are late and not by just 5-10 minutes. Dr. Nemeth doesn't believe in Lyme disease (this is recognized by the CDC), a disease that has inflicted close to h... read more

CMW CMW 

on Google

2 years ago

This review is more about the Legacy Pain Management program and department than it is about Dr. Schrattenholder. Dr Schrattenholder is very conscientious , professional and kind. His nurse Katie is exceptional but Stacy the Medical Assistant was unprofessional and disrespectful which was the icing on the cake. After a 1 1/2 years I’m exhausted having to push through the cumbersome system to get what I need as a patient and without any pain relief. The entire pain management process is inefficient and extremely slow. There a... read more

Cynthia Cinzia 

on Google

3 years ago

This review is more about the Legacy Pain Management program and department than it is about Dr. Schrattenholder. Dr Schrattenholder is very conscientious , professional and kind. His nurse Katie is exceptional but Stacy the Medical Assistant was unprofessional and disrespectful which was the icing on the cake. After a 1 1/2 years I’m exhausted having to push through the cumbersome system to get what I need as a patient and without any pain relief. The entire pain management process is inefficient and extremely slow. There a... read more

Cynthia Cinzia 

on Google

4 years ago

This review is more about the Legacy Pain Management system than it is about Dr. Schrattenholder. Dr Schrattenholder is very conscientious , professional and kind. His nurse Katie is exceptional but Stacy the Medical Assistant was unprofessional and disrespectful which was the icing on the cake. After a 1 1/2 years I’m exhausted having to push through the cumbersome system to get what I need as a patient and without any pain relief. The entire pain management process is inefficient and extremely slow. There are too many peop... read more

Cynthia Cinzia 

on Google

4 years ago

Dr Schrattenholder is very conscientious and his Nurse Katie is exceptional but Stacy the Medical Assistant was unprofessional and disrespectful and told me "well you can just do it yourself then" when I told her I was going to call the insurance company to try to speed up the prior authorization process which she erroneously told me would take 10 days. The insurance company was more helpful than Legacy and said they would try to rush the authorization. After a year and a half I’m tired of having to work too hard to push thr... read more