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Leah Alexandra Jewelry
- Consumer Goods
- Vancouver, BC
About this business
Location details
75 W 7th Ave, Vancouver, BC, V5Y 4B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I’ve been a loyal Leah Alexandra customer for years and my husband and I have made numerous purchases at this store, including a recent $600 visit for solid gold permanent bracelets. After my last experience, I will not be returning — and I feel other customers deserve to know what happened. During my visit, I asked a staff member to adjust some of my previously purchased bracelets. They were cut too short. When I returned two days later to have this corrected, I was met with an attitude that was dismissive from the moment I... read more
Very unfortunate that the good quality is so poor. I bought a gold chain last January 2025 and within the year the clasp broke which lead to me almost losing my bracelet. I returned to have it replaced with a stronger clasp, within 6 months the connector broke which I had to bring in again to repair. Within the week that clasp also broke as it appeared thin and now I have officially lost the bracelet. Cute items but not worth the price. I wish the company focused more on quality vs aesthetics only.
SAVE YOUR MONEY. Poor product quality and worse customer service. I purchased a faux pearl bracelet for my wife. After six weeks, the finish on the pearls wore off. Took the bracelet back to the store in Vancouver. They would not replace or refund the item. After six weeks!!! Their “warranty” does not cover poor quality product. Will not be shopping this company again.
My sister and I both bought the same bracelet, each costing close to $300, about a year ago to mark our birthday milestones, so it was meant to be something special. We were advised to get the clasps so the bracelets could be removed before swimming and to help protect the gold. Almost immediately, both clasps started opening on their own. The bracelets did not break — the issue was clearly the clasp quality. When my sister was visiting from Toronto, we went into the store together to get help. Unfortunately, the service was... read more
Frequently asked questions about Leah Alexandra Jewelry
How is Leah Alexandra Jewelry rated?
Leah Alexandra Jewelry has a 4.3 star rating with 155 reviews.
When is Leah Alexandra Jewelry open?
Leah Alexandra Jewelry is closed now. It will open at 10:00 a.m.
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