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Le Zoo
- Restaurants
- Bay Harbor Islands, FL
About this business
Location details
9700 Collins Ave #135, #135, Bay Harbor Islands, FL, 33154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My friend and I had a wonderful time eating dinner at Le Zoo. Our three course meal started off with unlimited choices of bread, then came the cucumber soup, Rateatoullie and créeme brûlée! All at once we had a wonderful French dining experience. Thank you to our wait staff and the chef for everything.
Absolutely awful experience. We were told there were no tables unless we had a reservation, even though there were clearly open tables and others were being seated without one. So I booked a table online while standing there. When I showed the confirmation, they said I still had to wait — or I could take a cramped table next to the back/ side door. To make things worse, two different people claimed to be the manager. Then an Indian man came over saying he was the actual manager and told us, "Either sit here or leave, we don'... read more
1st visit and probably the last! After being seated I waited 10 minutes before asking a random waiter for service! No acknowledgement whatsoever. I was going to wait five more minutes before walking out. I could easily say it was because I am black. The food was good.
The name of the restaurant match level of customer service. Staff let us wait 20 min after accepting us as customers. Eye contact made 4 times with various servers who ignored us or served others who came after us which led us leaving the restaurant. Also, the restaurant Manager first seated customers who came after us. We found better option with excellent service, great food (Italian restaurant) and profesional staff: we strongly recommend that place : Caffe Ragazzi :9500 Harding Ave, Surfside, FL 33154.
Frequently asked questions about Le Zoo
How is Le Zoo rated?
Le Zoo has a 4.2 star rating with 1,036 reviews.
When is Le Zoo open?
Le Zoo is closed now. It will open tomorrow at 9:00 a.m.
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