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L&d Cycles
- Motorcycle Dealers
- Dover, DE
About this business
Our mission statement is: "Building lasting relationships with our partners and employees while serving the recreational and travel community. Our core values shall be based on Honesty and Integrity and Service to the Community."
Location details
1070 S Dupont Hwy, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I brought a slingshot on April 29th. Great service and friendly. Thanks again Jim
Business response:
Thank you Mr Washington. We appreciate the kind words and look forward to seeing you on some rides this summer.
I purchased 2 Polaris Atv from them the first one we had 1 week and was going 5 miles per hour and tapped a tree bent the whole frame on it Polaris and l and would not stand behind it paid 2000.00 for new frame was in there 2 months. Then the other one we had it was still under warranty the motor blew up on it and Polaris and l and would not stand behind. Ended up paying 1150.00 for that one ! When we dropped it off they said it was under warranty! It was in there shop for 2 months! If I were you I wouldn't buy a Polaris pro... read more
Business response:
Again we would like to apologize and as I said earlier we went to bat for you and did everything we could to get it covered under warranty but with you not having your services completed here we do not have your service records and unfortunately you do not have any receipts for the parts. If you did they would have covered it so in turn we gave you the whole rebuild at cost. As far as hitting the tree with the other unfortunately accidents are not covered under warranty.
The service work is fine but the customer service is not there at all. All work was completed but not in a timely manner. Felt as a long time customer things could have been a little different than they was. Hats off to Derek for his outstanding work.!
Horrible service has my bike for 8 months still not done.
Bought a 550 Polaris 2 days ago told me when I talked to the sales man mike on sat said it was new but failed to tell me it was a 2013 left over has 15hrs on it didn't drop the price an I could of bought s 2015 for the same price they won't offer me a free first service or offer any aftermarket parts I had no choice to get another bike since the bank had the check written would not recommend using them had better service at diamond motor sports it's a shame feel really taken advantage of
Business response:
David, I understand your frustration and apologize. If you'd like to tell me more about what happened, I would be glad to go over this with you. Please give me a call. Thank you, Jim L&D Cycles 302-674-5410
Frequently asked questions about L&d Cycles
How is L&d Cycles rated?
L&d Cycles has a 4.1 star rating with 167 reviews.
When is L&d Cycles open?
L&d Cycles is closed now. It will open tomorrow at 9:00 a.m.
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