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LazyChimp.com

4.6

About this business

Location details

1620 Ogden Ave, Downers Grove, IL, 60515, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
SunClosed
4.6226 reviews
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Dhay235's profile image
Dhay235 
5 years ago

They sent me detailed information on the car I requested, including carfax and a inspection report, which was appreciated. The car sold before I could see it. 

Business response:

Thank you for taking the time to provide us feedback.We value your comments and work hard to meet the expectations of our customers.Your 5-star review is greatly appreciated and means a lot to our team here atLazyChimp.com.Thank you again. 

CarGurusNorm's profile image
CarGurusNorm 
5 years ago

Slow to contact and respond to questions. Requested info several times and it took days to hear from anyone, and the questions weren't answered completely until later. 

Business response:

I am TK the General Manager at LazyChimp.com. I wanted to apologize to you as it appears that one of our staff failed in providing you the superior level of service we strive to achieve. I have investigated the matter and candidly it was a genuine mistake not getting back to you in a timely manner. As you will see from our other reviews this is a first for us. We take every review seriously and as a small business we know how bad it can damage our potential for future success. I want to extend my sincere apologies. I also wo... read more

GuruNGZKT's profile image
GuruNGZKT 
5 years ago

Got a response within a timely manner 

Business response:

Thank you for taking the time to provide us feedback.We value your comments and work hard to meet the expectations of our customers.We are sorry you did not feel that we earned a 5-Star review.If possible we would like the opportunity to correct any mistake we might have made. Reviews are a big part of our business and we work hard to make sure that every customer has a 5-Star Experience. Thank you. LazyChimp.com 

Corey's profile image
5 years ago

All good 

Business response:

Thank you for taking the time to provide us feedback.We value your comments and work hard to meet the expectations of our customers.Your 5-star review is greatly appreciated and means a lot to our team here atLazyChimp.com.Thank you again. 

Russ Kaunas's profile image
Russ Kaunas 
recommend  Recommended
5 years ago

Quick process, very fair. Consider getting a quote from them, they don't disappoint! 

Kidcar2019's profile image
Kidcar2019 
5 years ago

They were great! So easy to work with. 

Business response:

Thank you for taking the time to provide us feedback.We value your comments and work hard to meet the expectations of our customers.Your 5-star review is greatly appreciated and means a lot to our team here atLazyChimp.com.Thank you again. 

Tim Larson's profile image
Tim Larson 
recommend  Recommended
5 years ago

The staff was nice and the process was less than an hour highly recommend ! 

GuruH5Z7P's profile image
GuruH5Z7P 
5 years ago

Great from start to finish. Highly recommend. 

Rick's profile image
5 years ago

Decent folks...Emailed me to let me know that the car had been sold...Very considerate.... 

Frequently asked questions about LazyChimp.com

How is LazyChimp.com rated?

LazyChimp.com has a 4.6 star rating with 226 reviews. 

When is LazyChimp.com open?

LazyChimp.com is closed now. It will open tomorrow at 11:00 a.m. 

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