LAZ Parking - One Archer Garage

Sherolyn Thompson 

on Google

2 months ago

First and foremost it's convenient, however customer service is poor. My car got damaged here and when I reported it to them they said that it wasn't there, so I brushed it off because it wasn't anything major. Now everytime I go there to park my qr code is being checked. When I asked if they were checking everybody's code, I was told yes, but this morning when I parked I stayed and noticed that my qr code was the only 1 checked. This is racist and prejudice on all levels and I will not be parking there after today. I have a... read more

Deb Robinson 

on Google

3 months ago

I am extremely disappointed with my experience at this parking garage. I paid online in advance and arrived three hours early to catch a shuttle to the airport, expecting a smooth and organized process. Instead, the garage was completely full and cars were backed up with no direction or communication from staff. What made the situation even worse was the lack of professionalism and customer service. An attendant walked past multiple cars, including mine, that had already been waiting, and chose to assist a gentleman who had ... read more

Stephanie St Louis 

on Google

6 months ago

WARNING!! DO NOT PARK YOUR CAR HERE!! Last week, their parking attendant crashed my car putting it in REVERSE instead of park to handoff my vehicle. The car rolled back, destroying my driver’s side and bumper. As of now, LAZ has NOT paid for damage! They’ve shirked responsibility, trying to get me to pay my own towing costs and recoup damages through my insurance. After calling police several times, they finally offered to cover the damage quote IN EXCHANGE FOR MY CAR TITLE?!!! They’ve also failed to reserve a rental through... read more

P.S. Ortiz 

on Google

8 months ago

Terrible service.