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Laurier Optical
- Healthcare
- Ottawa, ON
About this business
Location details
2100 Thurston Dr Unit5, Ottawa, ON, K1G 4K8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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I recently purchased glasses from Laurier and have had a series of issues that need to be addressed. When I first visited the store, the only available salesperson returned from lunch later than expected. After waiting for more than 30 minutes, I was finally served. When it came time to select frames, he was unhelpful—he held a binder of options far away, flipping through it too quickly and pushing me to make an immediate decision without giving me a clear view of the prices. I had to specifically ask to see the prices up cl... read more
Thought we were off to a good start, but we were overbilled by the Kanata location, and have been waiting on a refund for a month now. Kanata keep saying it's the head office (Thurston drive) that's the problem and that they have been emailing and phoning with no response. I've tried as well and can't even reach a human when I call. Ridiculous and 100% will be getting the rest of my families glasses elsewhere.
Great store and friendly staff!
Frequently asked questions about Laurier Optical
How is Laurier Optical rated?
Laurier Optical has a 3 star rating with 4 reviews.
When is Laurier Optical open?
Laurier Optical is closed now. It will open at 9:30 a.m.
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