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Laurel Residential

2.4

About this business

Location details

14055 Cedar Rd, South Euclid, OH, 44118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 3:30 p.m.
SatClosed
SunClosed
2.432 reviews
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Zack W's profile image
Zack W 
11 months ago

They are Slum lords. Do not take care of property. Violation codes especially in kitchen by sink. The are not GFI outlets near water. The management at their properties is awful. If you have a maintenance issue after hours you have to wait till next day. They do threaten and harass renters if you have to many issues. I would never recommend them to anyone. They will try every way they can to not refund security deposit. Someone needs to look into these issues. Have rusted out railings on top floor of apartments. This is a ha... read more

Business response:

Thank you for sharing your concerns. We take feedback seriously and strive to provide a safe and comfortable living environment for all our residents. We apologize if you've experienced any dissatisfaction. Ensuring the maintenance and safety of our properties is a top priority. Our management team is dedicated to addressing maintenance issues promptly during regular business hours, and emergency maintenance requests are handled with urgency. For any specific concerns, please contact our office directly and we will be glad t... read more

Jason M's profile image
Jason M 
a year ago

They openly discriminate against the disabled. My brother and I are both disabled him being developmentally disabled. They evicted me last January on lies of nonpayment of rent. Afterward I wrote a review on ****** ****about the pine grove apartments ,they responded by calling me and my brother by name thief's . They like threaten and harass any tenants with issues ,and withhold rent payments from people's accounts in the hopes that they'll just leave. Repair requests are always ignored, they seem to be more intrested in rem... read more

Business response:

We take feedback seriously and strive to provide a positive experience for all our tenants. We regret any dissatisfaction you've expressed and apologize for any misunderstandings or inconveniences. Evictions are carried out strictly according to lease terms and after due process. Any issues regarding rent payments are handled in accordance with the lease agreement and applicable laws. We understand evictions can be stressful. However, allegations of harassment and theft lead to eviction. We wish you the best of luck in your ... read more

SUN D.'s profile image
SUN D. 
a year ago

This company is a fraud. Property maintenance does absolutely nothing. Trash is everywhere on the properties, as well as pot holes and trenches in the parking lots. Other fraudulent activities: 1. Management back-dates monthly rental charges on leases. I signed a lease in April 2023 and they charged me for March, although it was their fault that the lease was not renewed on-time. That is fraud. 2. They violate fire code by not testing the alarms or replacing batteries. I had an apartment for 18 months without any smoke detec... read more

Frequently asked questions about Laurel Residential

How is Laurel Residential rated?

Laurel Residential has a 2.4 star rating with 32 reviews. 

When is Laurel Residential open?

Laurel Residential is open now. It will close at 5:00 p.m.  

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