Laurel Crossing Apartment Homes

Nisha K. 

on Apartments

4 years ago

Worst complex ever!!!! I wish I could give it 0 if there was an option. The complaint list is so long that it goes on and on. If you’re willing to give it a try seeing the location and amenities then please don’t since the building is old they have numerous problems. First when we moved we faced mold issue in the bedroom as well as bathroom and they blamed us for not opening the windows, Bathroom had no proper ventilation and they took a day to replace the exhaust and we had to clean, the hardwood floor gets moist very quick... read more

Daniel S. 

on Apartments

4 years ago

Unethical staff that is never in your interest Laurel Crossing looks like a nice community from the outside but don't let that deceive you. While living here from March to November while following shelter in place orders we had our water shut off over 15+ times all of these being 4+ hour shut offs, and the power has been turned off several times as well. While living here you pay utilities as a share of the whole community, not just what you use for your unit. So for a two person couple we regularly paid $330, even during mo... read more

Anna B. 

on Apartments

4 years ago

Leasing Office Led to a Terrible Experience This has been a terrible living experience, mostly because of the management team. Here are the reasons why: 1) The leasing office is impossible to get in touch with! 2) They constantly shut off our water without notice. 3) I paid for parking every month that I lived here and was unable to use any of the parking because the management team does not enforce their parking regulations; as a result, I was forced to park on the street, which led to my car getting towed. 4) We noticed a ... read more

Matt P. 

on Apartments

5 years ago

Worst experience of my life Unit Cleanliness: When we moved into our unit the place was filthy, like dust caked onto the baseboards and trash left under the bathroom sink. We had to personally clean the whole place as we moved in. However when we moved out they charged us $140 because they require "professional cleaning" at move out. Our unit didn't appear to be professionally cleaned before our move-in. This is another example of Aimco exploiting their customers, charging us for cleaning that they should be doing regardless... read more

Elaina G. 

on Apartments

5 years ago

The leasing office is WORSE than dealing with the DMV. DO NOT LIVE HERE. I cannot wait for my lease to be up. The leasing office is WORSE than dealing with the DMV. The leasing office is no help. You can submit service requests for issues such as my deck is ROTTING and seems very dangerous, but its been over two months and it has not been fixed nor have I been given a day it will be repaired. They are quick to charge you very every little thing, but never do the bare minimum to keep the apartment complex a safe or happy plac... read more

Proxima D. 

on Apartments

5 years ago

Renters beware We signed a lease with Laurel Crossing Apartments in May for a move-in date of June. The process was smooth, we signed all papers, put down a deposit and stopped looking further for homes. We thought our home hunt was finally over. But sadly it was just the beginning. Three weeks after signing the lease, we get a text informing us the current tenant of the unit has decided not to move. Shouldn't be our problem, right? Unfortunately, it became our problem. When we signed our lease, we agreed to a Ton of terms a... read more

Claire G. 

on Apartments

5 years ago

Used to be fine, now atrocious Laundry rooms are constantly flooded, machines are full of dog hair, broken glass on path has been there for nearly a week. Tennis courts are unusable (cracked and bumpy), aggressive banned breed dogs in our building, slow maintenance repairs, no-one answers the phone in the leasing office. I moved in 4 years ago and thought it was ok; now it's hard to imagine a worse apartment complex. 

david l. 

on Apartments

6 years ago

Never renting here Lots of extra fees add up quickly: pet rent: $60 per month pet deposit: $500 parking $40 per month most places cover utilities like water, sewage and garbage, but this one doesnt (~$100 per month) renter's insurance ($80/year) Many service requests ignored or canceled Almost got evicted because THEY had an error with their automated billing one month so my payment did not process correctly. Only received one phone call which I missed, no emails, no letter on my door. After a week they threatened to evict u... read more

Emre T. 

on Apartments

6 years ago

Green complex and spacious apt I've been living here for almost a year and I haven't faced with any problem. Move-in process was pretty easy and smooth. The apartment was clear, kitchen appliances were almost new. The office managers are really friendly and nice people. Complex is open and green, it has two swimming pools, tennis courts, and small gym.Luxer one package lockers are also a great addition. Cons: Sometimes the hallway and stairs get dirty...