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Laura Chrysler Dodge Jeep RAM
- Car Dealers
- Sullivan, MO
About this business
Laura Chrysler Dodge Jeep RAM is a family owned and operated automotive business in the St. Louis area with a heavy dedication towards customer satisfaction. At Laura CDJR of Sullivan, we mix our strong family values, integrity and character ensuring excellent service, a great experience and for our customers to be treated with the great respect they deserve. We specialize in lifted trucks and the highest quality service. We service all makes and models! Call us now at (573) 677-1300.
Location details
7 N Service Rd W, Sullivan, MO, 63080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
WORST CUSTOMER SERVICE EVER! Test drove a *************************** Ram on Wednesday morning, signed initial paperwork to purchase and left deposit while we waited to hear from THEM about interest rates. No callback, left multiple messages. FINALLY, received info late Thursday. Due to that timing, we advised we would have to close on Monday in order for funds to liquidate for the down payment. Told us that would be no problem. Went over final details on Saturday, they sent closing documents via internet, but we had issues ... read more
Business response:
<p>*** and *************** were presented numbers on Wednesday in the form of a proposal with accessories of their choice added. She tried to reach out to our sales person on Thursday which was his day off. After seeing her question come through, I reached out to *************** and gave her the information that she was seeking. I also assured her that they would be getting a phone call from their sales person and the finance office on Friday. The sales person reached out at 9:23 AM. There was concern that our finance office... read more
Bought my 2021 Jeep Wrangler from Laura. I had a great experience and will be going back this week to see about buying a second car from them. I previously bought a truck and a Dodge Charger there before it was Laura. The service department takes care of my issues in a timely manner. Was not pressured during the sale and no questions have been asked for 4 warranty repairs and 2 recalls...
Terrible terrible customer service. We bought a brand new Jeep and when we went to pick it up we noticed a scratch on the interior driver side door panel. The salesman said he would have it taken care of. After months of trying to get this dealership to fix it I finally went through the corporate office who was very helpful and had it fixed. I would not Recommend this dealership. I should have read their reviews online and steered clear.
Highly encourage anyone who is looking to purchase a vehicle to stay clear if Laura Chrysler Jeep Ram of Sullivan Missouri. After purchasing and taking delivery of a new Ram 2500, the vehicle experienced mechanical issues within the first 100 miles of ownership. The dealer was contacted immediately and provided no assistance. Once safely home, the vehicle was taken to the local dealer who provided exceptional service and support, all the while Laura Chrysler refused to assist and failed to respond to numerous inquiries to in... read more
Frequently asked questions about Laura Chrysler Dodge Jeep RAM
How is Laura Chrysler Dodge Jeep RAM rated?
Laura Chrysler Dodge Jeep RAM has a 4.6 star rating with 1,128 reviews.
When is Laura Chrysler Dodge Jeep RAM open?
Laura Chrysler Dodge Jeep RAM is closed now. It will open at 8:30 a.m.
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