Larson Jewelers

Robert H 

on BBB

3 years ago

I ordered two wedding bands from this company. After a week had passed *** I had received no information about the shipment, I contacted the company and was told that the website had misadvertised the price and that I needed to pay an additional $210 (original price for both rings was $547.48) if I wanted the merchandise. I was also offered a full refund and was told that as long as a full refund was offered, the price change on an advertised item was not illegal. I am awaiting a response from the consumer complaint division... read more

Natalie F 

on BBB

4 years ago

The company provides a terrible service! I placed an order for a fingerprint ring in mid January. I requested two engravings. A fingerprint outside and a little sentence inside. The company currently doesn't have an option to order engravings inside and outside at the same time. They asked me to send an email about inside engraving. I placed an order and haven't heard from Larson's for over a month. I called them and I was told that the ring is on hold since I have not paid for an inside engraving, even though I discussed fu... read more

Amy D 

on BBB

4 years ago

Do not use this company. They are scammers. I bought a wedding ring a month ago which I have not received. They don't have the rings displayed on their site, they are ordering it from a third party. Do not waste your time because you will never get your ring on time. I filed a claim with my bank to get my money back and by the way they don't respond to phone calls nor emails. I will never recommend anyone to this company. Be warned!!!! Do not use this company! 

Victoria B 

on BBB

4 years ago

If I could give them zero stars I would. This companys customer service is a joke. We received a faulty product, have sent multiple emails, phone calls and even texts and have heard nothing back. I am afraid that they will not respect their return policy because we are only a few days from the close of the return window.