Larry Jay Mitsubishi

Julie C. 

on Birdeye

4 months ago

Buyer BeWare!!! Horrible company do not buy from here!! 

Manny A. 

on Birdeye

4 months ago

Extremely Poor Service – Still Waiting for Refund from Route 17 Mitsubishi I’m writing this review out of complete frustration with the lack of professionalism and accountability at Route 17 Mitsubishi. I canceled my extended warranty policy on January 30, and as of today — over three months later — I have still not received my refund, neither by check nor by direct deposit. I first followed up about 20 days ago, and was told the refund would be processed and sent shortly. I called my bank to confirm — nothing. Since then,... read more

brandyyellow 

on Birdeye

5 months ago

Friendly staff, professional , excellent service, reasonable prices, CLEAN BATH ROOMS, WIFE SAYS SO ,nice waiting room. Provided free snacks . Fresh hot coffee, they really do care and car serviced in a timely manner. VISIT WITH CONFIDENCE. All told us good by. Oh my car was clean when i got it back. No smoke! 

Rubi L. 

on Birdeye

6 months ago

Recently went to this location, Haley helped me throughout the process. It didn't take too much time and she was attentive all the way. Made sure I was getting what I wanted at a good price. I definitely can't complain, I left with the car I wanted and was very satisfied with the service. Thank you HALEY, you were so amazing!!!! 

Patricia J. 

on Birdeye

6 months ago

Customer service was exceptional from Sheena, the sales representative. My car-buying experience was stress-free, thanks to her. She was very empathetic and responsive; she took the initiative to find a solution and truly went above and beyond to get me into a brand-new car. If you are on the market shopping for a car, stop by Dayton Mitsubishi.  

Melissa M. 

on Birdeye

6 months ago

After looking online at several dealerships and mulling it over, my family decided to take the plunge and purchase a new used truck. Carson was a great salesperson; he was not pushy but relaxed we brought our children along as they will spend a lot of time in the car and will be used to take them to their events mostly. The entire dealership seemed nonplussed by their presence and endless energy, Carson seemed to know right away what we would be interested in and nailed it. Brandon was great in finding us a deal we could li... read more

John 

on Birdeye

7 months ago

Danny was our salesperson and Gary was the manager. I can't say enough good things about them. We told them what we wanted and what we had to trade. They worked through payoffs, negative equity (which we were carrying two bad deals through), financing options and came out with a great deal for us. My wife absolutely loves the Outlander! These guys treated us like guests in their home and were very transparent. More than I could have asked for from a walk in on a Sunday. Thanks so much! 

Jace M. 

on Birdeye

7 months ago

If I could leave a review less than one star I would. We have bought vehicles from Apple before and thought " why not go back". But that was a mistake, the lack of communication after we left with the car was absolutely atrocious. Over the past week I've called multiple times to be told they were working on getting my tags and would call me back out of the 10+ calls not once was I called back. Just me constantly reaching out and being sent to voicemails and given the run around as to why tags hadn't been ready. Dan the guy w... read more

Joann B. 

on Birdeye

7 months ago

Jesus and the Sales Manager Jason are unprofessional and rude. I do not need to come there for credit reasons, it is just closer to my home. But the customer service was below standards, and they will never get my service again after buying two new outlanders through the dealership. So, I truly think your message when calling into the dealership that states "new and improved dealership" should be changed.