Larry H. Miller Ford Mesa

4.4

Car Dealers
Mesa, AZ

About this business

Larry H. Miller Ford Mesa is a new and used car dealership offering a full lineup of Ford vehicles serving customers in the Mesa area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Ford parts and Ford accessories. Visit our website for Ford incentives and to search our large selection of cars, trucks and SUVs.

Location details

460 E Auto Center Dr, Mesa, AZ, 85204, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 9:00 p.m.
Tue	8:00 a.m. to 9:00 p.m.
Wed	8:00 a.m. to 9:00 p.m.
Thu	8:00 a.m. to 9:00 p.m.
Fri	8:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 9:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

4.43,410 reviews

2,667

222

108

333

Nick C

on BBB

2 months ago

Long story short had an appointment for a tire fix and transmission. They could fine any issues with the transmission but it took them two weeks to fix a tire. Finally after I was able to pick up my vehicle, I got into my vehicle I noticed there was a massive crack going through my windshield right over the view of the driver and new rock chips! I went back to the tech and asked them where to report the vehicle damage that they did and he didnt answer apparently they dont have a damage report form or anything. He did go move... read more

Todd H.

on BBB

5 months ago

Had purchased a ******** battery bxt-****** and just tried to exchange it under warranty and was refused a replacement battery. I had all of my paperwork and the battery warranty is supposedly good until ****. I was told because they could not read the serial number on the battery that they wouldnt replace it. Not certain how the serial number is affixed to the battery but a battery is in the outside elements and gets a lot of abuse. So a 36 month battery is really not a 36 month warranty per Larry Miller ***** I can assure ... read more

Business response:

Hello sir.I am the parts director at Larry H Miller ***** An email was sent to me this morning about a concern you had with a warranty battery from Motorcraft that we sold you back in 2021. It is my understanding that when you brought the battery in for replacement, the labels were illegible and some were missing. Manufacturer guidelines state that we have to have those labels in order to process a warranty exchange. I apologize that this is the guideline, but I would like to see what we can do to resolve your concern. How m... read more

Dee B

on BBB

2 years ago

Worst service ever. My car was not safe when delivered to pick up area. Employee drove it up...exited within 6 ft from me waiting on bench...never acknowledged me..walked away left it running. No ID or Payment requested. I got in and drove away.