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4912 W St Joseph Hwy, Lansing, MI, 48917, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sorry to report that ever since the one dentist left here that this has not been a good place to go. Care is not attentive; staff is hurried, confused and disinterested. Cancellation of appointments after reschedules and months in advance is routine. NOT the place for real dental care.
THE FRONT OFFICE STAFF IS INCOMPETENT AND RUDE. THEY PUT MY OVERALL HEALTH AT RISK WITH A PERSISTENT PERIDONTAL ABCESS. THE BILLING AND INSURANCE DEPARTMENT IS NOT UP TO DATE ON CODING ETC AND SEEM TO BE INCOMPETENT . THE FRONT OFFICE STAFF HAS A HIGH TURN OVER RECENTLY. I HAVE NOT BEEN PLEASED WITH MY LAST VISITS WITH DR. ST JOHN OR MY ABSTRACTION WITH DR EGAN. I HAVE HAD A DIFFICULT TIME GETTING DENTIST TO CONTACT ME IN REGARDS TO DENTAL EMERGENCIES ECT.
Extremely Disappointing Experience – Twice I’m writing this review after enduring two frustrating and unprofessional experiences at Carus Dental Round Rock. First Visit (July): I clearly indicated that my insurance covers fluoride treatment. Despite this, I was told it wasn’t covered and had to insist multiple times before they finally verified it—only to confirm that it was indeed covered. On the same day, I was charged for another service that should have been covered, but I paid it just to avoid further hassle. Second Vi... read more
When your Dentist supports the assassination of an American who was a father to two young children and a devoted husband. You might want to reconsider who you allow to treat you and your family.

I waited 3 months for an appointment. I arrived 1/2 hour early. Another person and I both had a 2pm appointment. At 2:25 the other person asked when she would be taken in, staff recommended for her to reschedule. I asked at 2:30 when I would get in, I was told not sure. But told new patients should plan for 90 minutes of which 60 minutes would be the appointment. I asked her if they allowed patient’s to show up 1/2 hr late with no charge? I would NOT recommend this office. I could see one of two people with the same time tha... read more
This place is a garbage dump. Slower than a snail on Xanax. They took out the wrong tooth. Not once but twice. Wanted to fit me for dentures when I only had 2 teeth missing. The 2 they had already pulled out. And guess what... I still need the bad tooth out. And they refuse to do any more work for me. They sure didn't have a hard time taking my money though. Scam artist scum.
If you want to have the BEST Dental Care and experience, GO TO Hollywood Park Dental at 400 N. Loop 1604E, Suite 320 (210) 494-3030. CALL FIRST to make sure they take your insurance. EVERYONE you talk to at front desk, is so CARING and ATTENTIVE. From Cleaning with their Dental Hygienists, Rene and Susan, and the other Dental Hygienist that I know are just as amazing, you will start building a relationship, year after year, the Dental assistance is also so awesome! Dr. Walton and Dr. Merrett are so caring, tell them if you... read more
Overcharged My wife & I went for our yearly dental x-rays, which were supposed to be covered 100% by insurance. Later we received a bill from LakeWales Dentistry for hundreds of dollars which the insurance refused to pay. It seems they did some type of x-rays, that we did not authorize or approve, that were not covered by our insurance. We called the office several times to try to straighten this out but each time they said they would look into it and call back, but they never did. This is not the kind of surprise you w... read more
Strangest dental visit I've ever had. A hygienist (I presume) (who spoke just above a whisper with a strong accent) (she is from Nepal) took xrays. Then behind me she discussed them with someone, again in a low voice so I couldn't hear what they were saying. Then she took another full set of xrays. Dr. Jalil came in, ran a mirror quickly around my teeth and left. The hygienist began mixing something blue in a plastic cup and after asking her about 5 times, I guessed that she must be saying 'fluoride'. She then put it o... read more
Lansing Elite Dental has a 4.9 star rating with 3,119 reviews.
Lansing Elite Dental is closed now. It will open on Monday at 8:00 a.m.
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