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Land Rover St. Louis
- Car Dealers
- Creve Coeur, MO
About this business
Location details
11654 Olive Blvd, Creve Coeur, MO, 63141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst Dealership in entire nation. My 2021 Range Rover is loosing antifreeze. I've been adding antifreeze in it every 2-3 weeks. For the past 2 1/2 half months I've been trying to make an appointment and no luck. There not returning calls.
We bought a range rover at this dealership we were told there was no issues with vehicle I called a number of times complaining about the range rover having a very serious antifreeze leak in the motor and the general manager of this dealer name is ARION told me that its a used car to deal with the issue my self The service department manager shouldn't have a job at all my car is missing parts that he took off and never put back on They never even check the car before it was towed off on all fluids before it was sold all they... read more
Unethical. Poor service. Terrible business.When it came time to get my car serviced, I went to book an appointment online and their service department was over 1 month out.When I finally brought my car in, they refused to service it because it was outside my mileage window.I scheduled an appointment the second I got a notification. It is not my fault that their maintenance department is behind.Contractually, they are supposed to service my car every ****** miles. I even bought the extended warranty when I purchased the car t... read more
Ive been a customer at this location, but my recent experience was beyond disappointing. The service department is unresponsive, unprofessional, and consistently avoids accountability. They provide misleading information, dodge questions, and fail to deliver on promised services.I had an early afternoon appointment for a simple tire replacement. After handing over my car, I waited for three hours, only for the dealership to close with no resolution. I was assured that the tire had arrived, was being installed, and that recal... read more
The following incident occurred with a 2023 Range Rover (the vehicle) LWB - $170K MSRP On June 25, our 2023 Range Rover was driven by one or more Land Rover Hartford (LRH) employees to our home after being serviced. That same day I received an anonymous text stating that "someone was abusing your vehicle at the Land Rover Hartford dealership" including a video taken from the driver's seat of the vehicle that showed the following: Cruise control set to 93 and the driver performed a launch control during which it passes a 30 m... read more
I have had the worst overall experience of making a purchase in my life with this dealership. In the middle of our transaction our sales associate left for the day. Huge red flag but my active duty husband was deploying and time was of the essence so we completed our paperwork with another associate and were promised Range Rover level customer service. We were assured this was an absolute fluke and we would get the service deserved with purchasing a $100,000+ vehicle. We scheduled the home visit to be taught fully about the ... read more
They sold me a car that broke down after 2 weeks. They refuse to repair it. When they could easily repair it.
I hate to write this review, but I am not recommending Land Rover Frisco for sales of Land Rover Range Rovers. We negotiated a written deal with **** on a new Range Rover and at the last minute, they pulled a bait and switch and added on $12k to the purchase price, siting the manager wanted to "change the tires." Disappointed and not how a reputable dealer needs to do business with the public. Let's get away from these business practices and band together to not support dealerships that do business this way.
*********************, *********************** ***************** and ****************** Made my car buying experience one Ill never forget. I own a small business and worked very hard to purchase my 2019 jaguar Xj. First I was sold the vehicle with a ticking from the engine bad lifter and a bunch of other things(they fixed it ) only after all my paperwork was signed and not prior to. Once I got the car back which I only had in MY physical possession for 10 days most and I bought it nearly 1 month ago. I had to bring it back ... read more
Business response:
We apologize that we have met your expectations, and that you had an issue with your car. As previously stated we are working on the diagnoses of your vehicle, since the issues you experienced are not currently present on the car. Please feel free to connect with us at your convenience to discuss the status of your vehicle and the offer to buy back the car that you had requested. Thank You, ********************* General Manager.
Frequently asked questions about Land Rover St. Louis
How is Land Rover St. Louis rated?
Land Rover St. Louis has a 4.8 star rating with 1,818 reviews.
When is Land Rover St. Louis open?
Land Rover St. Louis is open now. It will close at 6:00 p.m.
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