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Lance's Service Station
- Auto Repair
- Covington, KY
About this business
automotive repair and auto sales
Location details
6002 Taylor Mill Rd, Covington, KY, 41015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
RUN!! We thought this was a good shop until Lance did work on my bf's truck FOR 6+ WEEKS. Horrible service, even worse communication. Lance leaves calls with customers up to his wife who gives false information, is rude, combative & refused us speak to Lance so we had to show up at the shop for Lance to give us the total opposite information his wife did. Ken's Auto or Community Car Care in Alexandria can help you with all the problems you will have after dealing with this shop.
I bought a car here a few years back cash. A few months later there were issues with the car stalling (it was an automatic), and accelerating. He told me it was a belt & something else that needed to be repaired. Oddly it was the same car I purchased from him so I told him that & he didn't respond to that, brushing over like nothing was said moving onto the quote to fix the car which was in the low 400's. So, I paid to have the car fixed & came back the next day to get it. A few months later the car stopped accelerating no h... read more
Took my car there with a oil leak they had it for a month got it back same oil leak same place. Lance is a nice guy i had a good experience there years ago after reading reviews i still took a chance but it didn’t work out for me. They did tell me to bring it back but i just don’t think I’m willing to chance it. Ill take my business somewhere else.
We had been customers for 20 plus years. I spoke to Lance himself last week. He confirmed that my part was ordered, gave me a price and assured me part will be in 11/15. I called 11/15 and his Very RUDE wife told me that Lance didn’t order the part. He had surgery and did not know when he’d be back to work. She speaks VERY RUDELY to women. Then after that she said to never bring my car there again. That lady is a SCAMMER. Lance was meek when I met with him last week. He appears to be in mental decline, this is very clear. Sh... read more
Pricey isn't even the word for it...don't worry there's a garage very close buy that's reasonable. They also know what they are doing.
Frequently asked questions about Lance's Service Station
How is Lance's Service Station rated?
Lance's Service Station has a 4 star rating with 64 reviews.
When is Lance's Service Station open?
Lance's Service Station is open now. It will close at 6:00 p.m.
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