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Dr. Malcolm Hutchins, OD is an optometrist in Fort Smith, AR. He specializes in optometry.
5111 Rogers Ave #54, #54, Fort Smith, AR, 72903, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 4:00 p.m. | |
Tue | 10:00 a.m. to 4:00 p.m. | |
Wed | 10:00 a.m. to 4:00 p.m. | |
Thu | 10:00 a.m. to 4:00 p.m. | |
Fri | 10:00 a.m. to 4:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Arrived for appointment and door was locked. Success Vision employee said they closed on May 30. No call, text or email. Horrible customer service! Explained that many complaints had been noted with Hutchins and at least one woman had left crying.
My friend who has autism recently told me about her visit with Dr. Hutchins. He was unprofessional to every extent, belittling her and pressed his punishment against her during examination. I am horrified!
Did not understand why VA sent me to him. Kept wondering if I filed a claim. Staff was fantastic. He was a wash as far as I'm concerned. Extremely poor exam . I can see why he keeps moving around. Given a choice I would have gone elsewhere.
Not only has this eye doctor let me get the wrong eye prescription for my contacts. They allowed me to come in for a visit and told me I could come in at two and let me sit there for 45 minutes only to tell me that my insurance was changed and I’d have to pay out-of-pocket for everything. They are the worst professional upfront staff. They have no idea what they’re doing, and the doctor is rude!
He explains everything to you in detail so you know what to expect. He also has a wonderful sense of humor. He is the best eye doctor I've been to, hands down.
Dr. Hutchins in now in Hot Springs, AR at Vision Care Service. I went in for a yearly checkup, nothing fancy. I've been wearing contact lenses since I was 10 yrs old (I'm 53), I'm also a RN with 26 yrs experience. So when I say this is the worst experience I've ever had with an Optemetrist believe me. It's hard to suprise me at this stage of life. Dr. Hutchins is condescending to say the least. He never asked me how I was doing with the current lenses I had. I was TOLD what I was going to wear and changed me to a bifocal len... read more
I love Dr. Hutchins! He was very helpful and kind to our entire family. He made us feel at home. He seems very knowledgable also. I like the way he explained to us about the different contact lenses and which would work best for our needs. The lady who helped with the insurance was great also. She went way beyond what was expected to get our insurance benefits to work the best for us. His office is very up to date with electronic records also. I like the fact that all prescriptions are emailed for our records. Very nice! We ... read more
Dr. Hutchins is very friendly and knows how to give a thorough eye exam. I like the way his staff take care of my insurance also. He is very efficient and I like that. Great job Dr. H!
Never had this good of eye exam before. Dr. Hutchins is very friendly and seems to know what he talks about. He gave me a lot of information about my diabetes that I needed. It was nice to have an office that cares about cost also. His office went the extra mile to make sure my insurance paid for my visit. It was wonderful. I will be back and I highly recommend this office.
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Lance Daniel O.D. is closed now. It will open tomorrow at 10:00 a.m.
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