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Our business specializes in gourmet Cupcakes. We also offer Cake Shake milk shakes, vanilla soft serve ice cream, coffee, lattes, and our specialty, Cupcake Hot Chocolate. We offer gluten Free and Vegan Cupcake options as well. We take pride in the fact that our cupcakes are baked fresh each morning and each cupcake is hand crafted for delicious flavor!
24 W Orange St, Lancaster, PA, 17603, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
service was not good at all, no one smiled, no one greeted us.
I've had their cupcakes several times now and can't wait for more. They're so good!!!
In the past couple months we've needed cupcakes for two birthdays and for a family event. The cupcakes were outstanding each time. Red Velvet and Strawberry Champagne are a favorite, oh and let's not forget the Hibiscus Mango ❤️ I've been to the Park City, Orange St, and Mountville location and have been pleased each time with the customer service and consistently delicious cupcakes. We ordered mini cupcakes for the last order to alleviate the pain of trying to deciding which cupcake flavor to eat, everyone could try them al... read more
Wish I could share the pictures to prove just how much we all love it. So yummy! I did check in to Lancaster Cupcake when I posted the pictures. My 3yr old asks for the pink one w/the flower (strawberry champagne). We enjoyed the flavors of the month as well pineapple paradise & especially hibiscus mango. I enjoyed the mocha as well. I became excited about these cupcakes when on maternity leave & binge watching cupcake wars...oh, that one is from here, gotta try them out...i have been hooked ever since. Our family favorite i... read more
Business response:
Thank you for gracious review, Chelsea! The Strawberry Champagne is one of our favorites too and we couldn't be more thankful that your 3 year old enjoys them!
The cupcakes were great but their customer service is lacking. We ordered 50 cupcakes for my daughter's 1st birthday. We live in Landisville and requested to pick our order up at their Mountville location. The day of her party we stopped by to pick our order up and our cupcakes were not there. The only explanation that was given was that they had been transfered to Orange Steet that morning. No apology was given, not even after I asked how that was even possible. Needless to say we did not allot enough time to drive downtown... read more
Business response:
Hello Sue! I'm very sorry to hear about this situation. Thank you for making us aware of it as the Owner of Lancaster Cupcake. This should have never happened, and I deeply apologize that this happened to you on this very special birthday. I will personally be discussing this with our Bakery staff tomorrow to make sure this does not happen again. Again, I apologize that this happened to you this past weekend. I can't imagine how frustrating it must have been for you. Please let us know if there is any way we can make this ri... read more
My favorite bake shop of all time. The only thing i hate is its such a long drive for me, but so worth it. I have to walk out with multiple flavors of cupcakes everytime.
Lancaster Cupcake has a 4.5 star rating with 708 reviews.
Lancaster Cupcake is closed now. It will open on Monday at 9:00 a.m.
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