Lakeside Behavioral Health System

Andrea M. 

on Birdeye

a week ago

Lakeside Behavioral Health System in Memphis, TN has consistently mixed-to-negative reviews, with many patients reporting poor conditions, long wait times, and troubling staff interactions, while a smaller number describe helpful detox or adolescent programs. Complaints range from safety concerns to allegations of improper confinement, so anyone considering this facility should review alternatives and ask detailed questions before admission. Overall Reputation & Ratings Birdeye rating: 2.3 stars from 630 reviews, with a ver... read more

Michael S. 

on Birdeye

2 years ago

The Charge Nurse Gillentine is stealing meds for her own use and profit • I am sad to say I'm related by marriage and know that this is a fact, I've seen her give controlled substances to other family members and her state she gets them from work. I hope she's not taking from the patients there. 

Lynn D. 

on Birdeye

2 years ago

This place is a Hell hole!!! I was in there and the woman next to me leaked her period all over the chair! This place is dirty! The food is horrible also! The groups are a joke! You see a physiatrist for 2 mins!!! I will never go back to this place!! You have been warned! 

Rebecca 

on Birdeye

8 years ago

Horrible experience there. I was there for 12 days and it was HELL. Some of the staff didn’t care when I had panic attacks, if any of us did anything remotely wrong we had to do write offs. One girl (I witnessed the attempted suicide aftermath) was forced to do write offs the day after she slit her throat. One time when we were in the community room and the other teens were being loud, the weekend nurse or whatever he was (I think that’s what it was, forgive me, this was in 2014) forced us to either go to our rooms and miss ... read more

Mary S. 

on Birdeye

8 years ago

My son was admitted to Lakeside voluntarily and had expressed hope of finally receiving help for the emotional turmoil he'd been experiencing for several months. It was clear that he was ready to do the hard work required to address his troubles, including any prescribed medication therapy, daily meetings with the staff psychiatrist(s), one-on-one counseling, and group therapy. He understood that he would be inpatient, and that his contact with friends and family would be greatly limited. He expressed willingness to comply w... read more