A Yahoo Local User on Yahoo! Local 9 years ago
03/05/2014, 10:38 AM
Dr. Dave and Becky Swartz - Summer 2013 Melissa, We just wanted to thank you for your excellent service and all your help relocating us to Lake Norman. Our initial contact with you was after we performed a web search on your excellent website which we had been using exclusively to research the Lake Norman real estate market. You graciously agreed to help us even before we were sure we were ready to buy as we had not even listed our home in Powell, Ohio for sale. Our needs were quite complicated as we were bringing my 91 year old Mom to live with us and needed a fabulous in-law suite. In addition, we wanted a pool and a resort-like setting where every day would be a vacation. You allocated 3 days of your time and we used all 3 days to the maximum. You educated us on neighborhoods, pros and cons of living on the water, and listened carefully to our needs and desires. Concluding day 1, you took us back to your office and spent more time listening and planning strategy for day 2. Day 2 was great as all the homes you showed us were in the running since you listened to our desires and worked hard to meet them. We again concluded day 2 with a strategy meeting and planned what homes we wanted to go back for a more thorough review. Day 3 we surprised you by adding another home to revisit after sleeping on our possible choices. You immediately made arrangements for the extra viewing and we enjoyed listening to your advice as we went back for a second time. Much to our delight, you found us the perfect home and we wrote an offer and started negotiations. Happily, you were able finalize the contract while we were driving back to Ohio to start the sale of our home there. You worked countless hours helping us with zero pressure and no real thoughts that we would buy on our firs