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Lake Electronic Service, Inc.
- Other
- Albany, NY
About this business
Location details
1650 Central Ave, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:05 p.m. | |
| Tue | 8:00 a.m. to 5:05 p.m. | |
| Wed | 8:00 a.m. to 5:05 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:05 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible. Unreliable. Expensive. – It is sad to realize that people like me are the reason this place is still in busines... Out of 5 TVs we sent them 3 came back still dead and one is supoosedly beyond repair. Everyone of the repairs they have done for us were over $280.00, and that is with the 10% volume discount. I have tried to talk to them - useless. People in charge are rude. Their explanation was: the ereplacement boards ($250.00 each) are often dead on arrival. Does that mean they don't test the TV before returning i... read more
Customer Service – I'm taking the time to relay this information to future and past customers of Lake Electronics. If you EVER experience a " sub-par" visit or phone call to Lake I would like to hear from you. We have been in business for nearly 60 years. During that time we have satisfied tens of thousands of customers. On occasion a repair will be delayed for one reason or another, sometimes it is out of our control. If you are not satisfied and we can control the delay/issue we will be sure to do so. We look forward to se... read more
I called Sony about my Sony 52" LCD Thats under warranty they directed me to Lake Electronics.What a nightmare the sony rep. said they are the only ones in the area and they are good This guy must be Drunk or he must Drink alot because they are the worst service company I have eVer dealt with in my life.Sony needs to authorize some other service centers if they think Lake electronics is the best.They have had my TV for 2 months and its still not fixed now they say they cant find it.Ever time I call now they hang up on me. ST... read more
Yes, you ARE making a Mistake! – I read all the reviews about bad service but said to my self "most were all years old" and "maybe it was just people who have an ax to grind". Well, those people are right. Lake had my fancy TV for a few days, no call. So I called 4 days later and asked the status. They said the techician would be looking at it soon. OK, I gave them the benefit of the doubt. I called back three days later and was told "we are behind, sorry. He will look at it today, and I will give you a call tomorrow with th... read more
Nightmare Service – I purchased a Sony 60" TV and the 3D Did not work Sony told me to call Lake Electronics,Thats when the nightmare started.This company has been out 3 times and my TV still does not work,There techs do not have a clue on what they are doing.They must have the Sony Rep in there back pocket Because when I got a hold of him he said thats all they have in my area and they are the best.LOL.... If thats the best sony has they are in trouble.I have had other TVS Fixed by other servicers in the Albany area and I ne... read more
Best repair for TV in the region by Experts – I searched high and low for a service company to repair my LCD. The only place in the area that had experts on staff who imnmediately diagnosed the problem and fixed my television in a timely and cost effective manner was Lake Electronics. I found the staff to be extremely courteous and helpful - calling me with updates and information to keep me abreast of the problem and time it would take to repair it. I felt - based on the repairs my television needed - that the week to ten d... read more
Last trip to the Lake! – I'm writing only to emphasize how bad the customer service at Lake Electronics is. I've been without my TV so long im starting to feel like I lost a family member. I called three times already and Im still not convinced they've even looked at it yet. They have had the set for 5 weeks already and they havent even called me once. When I called them they acted like i was inconvieniencing them to even ask " I was wondering if you could tell me what you found wrong with the TV". I wouldnt care if it took ... read more
Not a place I'll return to – I had a very similar experience to one posted earlier. I took an LCD TV in for repair that was only one and 1/2 years old. I heard nothing for two weeks and when I called I was told they were very busy and backlogged. When I didn't hear for another week I called again and was told they couldn't get parts and there was nothing they could do. I went to pick up my TV and found that there was a piece missing, they finally found the piece but didn't put it back on because they lost the screws and the ... read more
Terrible customer service! Not friendly or timely! – Lake Electronics has been in business for how long? I can't understand how! In my personal experience they offered nothing but terrible customer service and very poor communication regarding any potential repairs. I called to check in on the status of the repair (14 days after I dropped of a 1.5 year old TV) and was told it was in the process and would be another 10 - 14 business days before I heard anything - mainly if it is worth repairing - PLUS an average of 10 days fo... read more
Frequently asked questions about Lake Electronic Service, Inc.
How is Lake Electronic Service, Inc. rated?
Lake Electronic Service, Inc. has a 1 star rating with 12 reviews.
When is Lake Electronic Service, Inc. open?
Lake Electronic Service, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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