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Lake County VA Clinic
- Healthcare
- Willoughby, OH
About this business
Location details
35000 Kaiser Ct, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Front clerk, according to him they do not take any lab walk ins after 3. Been coming to this facility since January and never had an issue with that with previous clerks. He wasn't rude but he did said that maybe it was after 3 and it is what it is. I arrived at 3:07. Last appointment is 3:15. Facility was empty. 2025-03-12 refused to scheduled lab for 03-14 due to no orders for lab. Consistency in misinformed front desk personnel, saying they can't help you even if it's a day after the doctor inputs an order.
Update: 01/16/25: Been trying for three days to cancel appointments because I'm going out of town. Sit on hold for 20+ minutes and then they hang up on you or you get switched to: "our office is not open." Hey, thanks, nothing like having people too lazy to answer the phone there. Can't imagine how hard that job must be that they can't do it. I wonder why. Well, when I don't show up for the appointments, don't give me any crap. I *tried* to cancel them, you couldn't be bothered. dolts. Old review: Issues: - Made me drive fro... read more
Some difficulty getting in but once I did the staff was great. As for the VA as a whole ..,. Still extremely subpar. Lake county does a good job though
Every single time I call I get put on hold then hung up on. All that I need is a phone number!! Ughhhhhh so frustrating!
Frequently asked questions about Lake County VA Clinic
How is Lake County VA Clinic rated?
Lake County VA Clinic has a 3.3 star rating with 30 reviews.
When is Lake County VA Clinic open?
Lake County VA Clinic is closed now. It will open tomorrow at 8:00 a.m.
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