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Laguna Niguel Hyundai

4.5

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Location details

28432 Camino Capistrano, Laguna Niguel, CA, 92677, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.51,975 reviews
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Elizabeth S's profile image
Elizabeth S 
3 weeks ago

I had an appointment to have a vehicle reviewed for a Kelly Blue Book Offer. The KKB request requires you to load pictures, provide the VIN and mileage, which provides a history of the vehicle. KKB provides a cash offer, which $2685. Short story, after arriving for a Saturday APPOINTMENT, I was told they couldn't cut a check on weekends. I shared an email from their Customer Relations Manager that confirmed the appointment date and stated twice that to come in and in less than 10-15 mins could cut me a check and Chris said h... read more

Cliff L's profile image
Cliff L 
4 weeks ago

I cannot recommend this dealership based on my experience.I encountered significant issues during my purchase process that potential buyers should be aware of. During financing, I discovered a $3,000 discrepancy between the agreed-upon sales price and the final invoice amount. This was not explained upfront and only became apparent when I carefully reviewed the paperwork.When I attempted to resolve these concerns, I found the management team extremely difficult to reach. My calls were not returned, and I was redirected to cu... read more

Donna E's profile image
Donna E 
a month ago

I bought a Nissan car and they told me at ****** miles I had to replace all the tires. The next ***** mile oil change check up, they said the rear tires were going bad. The tire dealer I bought them from said they were fine. So they were lying to me. *****, we'd love to look into this for you. Please reach out to ****** *******, our Operations Manager and she will look into this for you. It seems like there is a logical explanation, so let's figure out what it is. Please help us help you. Thank you! 

Maggie T's profile image
Maggie T 
a month ago

****** aggressively and verbally attacked me. Horrible facility full of angry lying men!! I caught them in several lies. Manager never even called. Loan problems had to go to the bank. Over the amount of time to file with PennDOTs. They have done so many things wrong. STAY AWAY Dear ******,Thank you for reaching out and sharing your experience with us. Were truly sorry to hear that you felt your interaction with our salesperson did not meet your expectations. We always strive to provide a respectful and professional experien... read more

Maggie T's profile image
Maggie T 
a month ago

****** aggressively and verbally attacked me. Horrible facility full of angry lying men!! I caught them in several lies. Manager never even called. Loan problems had to go to the bank. Over the amount of time to file with PennDOTs. They have done so many things wrong. STAY AWAY Dear ******,Thank you for reaching out and sharing your experience with us. Were truly sorry to hear that you felt your interaction with our salesperson did not meet your expectations. We always strive to provide a respectful and professional experien... read more

Joe M's profile image
Joe M 
a month ago

These guys are scammers and my wife and I are filing cases against them. We went to get my daughter a car and they showed us a price and then the paperwork we signed was more than the agreed price. They said it will be the price and payment when we put the down payment down. They lied and it was not the payment. We said we wanted our down payment back and they refused. Dont trust them especially the guy whos on something ******* doing the finance scams. ****** is also part of the scam and dont trust this person. Avoid this p... read more

Lamont D's profile image
Lamont D 
a month ago

I am filing a formal complaint against Fred Anderson Hyundai regarding deceptive practices, fraud, and forgery during the purchase of a vehicle. At the time of this transaction, my credit score was 650, and I traded in my previous vehicle with negative equity. My fiancée, who was eight months pregnant, was involved in this process under extreme emotional stress. The dealership repeatedly misrepresented the terms of the loan: I was originally promised monthly payments of $850–$950 and an APR between 11–12%, but the final pape... read more

mat h's profile image
mat h 
a month ago

DO NOT USE THIS DEALERSHIP. There are so many other Hyundai locations. They bait and switch you and will gas light you. I never really write bad reviews unless there was something super egregious and maliciously done on purpose, not accidental.Tried to come in to take advantage of expiring EV tax rebate and ask for price out the door. Was quoted a number which involved lease to buy. I know dealerships can be shady so I tried to do my homework and research what i could prior to shopping. Did the usual back and for. Clarified ... read more

sophia f's profile image
sophia f 
a month ago

we came to Stockton Hyundai today. They charged a $250 service fee on a car that got absolutely nothing done to it. They didnt open it. They didnt touch it. They had an insurance adjuster come in and see if the insurance was going to pay for it they said no so Hyundai charged a $250 fee which I think the Better Business Bureau should do something about this thats an absolutely ridiculous fee for nothing being done to the car at all just saying they looked at it when they never looked at it. They called an insurance adjuster ... read more

Frequently asked questions about Laguna Niguel Hyundai

How is Laguna Niguel Hyundai rated?

Laguna Niguel Hyundai has a 4.5 star rating with 1,975 reviews. 

When is Laguna Niguel Hyundai open?

Laguna Niguel Hyundai is closed now. It will open tomorrow at 7:30 a.m. 

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