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Lafayette Highlands Apartments

3.7

About this business

Location details

1076 Carol Ln, Lafayette, CA, 94549, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720 reviews
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Jennifer Flowers's profile image
Jennifer Flowers 
on Google
3 days ago

I regret moving here and my previous review was before things went south. It has been an absolute nightmare living here. They failed to inform me that they were going to do a construction project that would last over a year. The roofing project caused two flat tires due to nails. The construction crew has taken over the parking. There is no extra parking and the crew parks in the fire lanes. You can barely fit through with a regular car so if there is ever a fire or emergency you are screwed. I have to leave 15 minutes early... read more

Nhi Nguyen's profile image
Nhi Nguyen 
on Google
2 weeks ago

Decent place to live, but beware of excessive move-out charges, poor security, and lack of transparency. Living at this apartment complex was generally fine, but the experience turned sour during the move-out process. Despite deep cleaning the unit and only leaving a few small holes from mounting a TV and hanging decorations, we were charged nearly $800 for cleaning, painting, and carpet services to meet their “move-out standards.” These fees felt excessive given the condition we left the apartment in. On top of that, we wer... read more

Maysa Barbosa's profile image
Maysa Barbosa 
on Google
a month ago

I’ve lived here since 2017. This community goes through a different group of managers every couple years. Lots of turnover. This last team refuses to give their name when interacting with you. I was emailing back and forth and I asked for their name, the person refused to tell me their name saying only they’re part of the team. Some of the managers that go through are nice, some are immature and unprofessional all the way. I miss the community and managers from when I moved in. They actually cared. Move in at your own risk. ... read more

915blueboy's profile image
915blueboy 
on Google
a month ago

Never lived at this property but I have lived at another essex "managed" property. Stay away!!! Essex does not have onsite leasing or management. It's all remote, so it's a pain to communicate with them. They hardly ever answer calls or respond to emails. They list units that might not actually be available and try to keep your money if you don't accept one of the other units that they have available. They try to fill their own pockets so they hire the worst vendors to do repairs which in the long run they're probably wastin... read more

Kelly Gola's profile image
Kelly Gola 
on Google
2 months ago

Front gate has been broken for months and residents cannot access their own apartments (key fobs don't work, codes don't work). I've called endlessly over this issue bc - you guessed it PAYING RENT SHOULD GET YOU ACCESS TO THE APARTMENT YOU ARE PAYING FOR! Not at Essex I guess. And when you call resident services they say stuff like. "Ok. Thanks". NOT "sorry for the inconvenience", NOT "someone will be right there", NOT "we are planning to fix the issue you have called about no fewer than 4 times over 3 months". NOPE! Not at... read more

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Frequently asked questions about Lafayette Highlands Apartments

How is Lafayette Highlands Apartments rated?

Lafayette Highlands Apartments has a 3.7 star rating with 20 reviews. 

When is Lafayette Highlands Apartments open?

Lafayette Highlands Apartments is closed now. It will open on Monday at 9:00 a.m. 

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