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Lady M Corporate Office
- Bakeries
- Queens, NY
About this business
Location details
43-10 9th St 2nd Floor, Queens, NY 11101, Queens, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I placed an online cake order, Order ID 172-851543-1, for my partner’s birthday on July 2. Unfortunately, due to a shipping delay, the cake did not arrive on time for the occasion. I called customer service at approximately 12:24 p.m. EST on July 2. The first representative did not ask for or confirm my order ID and did not review my order details. He simply told me the cake had already shipped and that there was nothing he could do. He did not offer any alternative solution, cancellation option or refund option. After the c... read more
I asked the lady if she can give me a cake and was very hostile. Like I insulted her whole family. Very ungratious. Couldn't take it even as a joke. Dan.
They have worse customer service in all of retail. Do not order anything that you expect and pay for it to make it on a specific date becuase it will not make it. After two emails and a phone call with a “General Manager retail by the name of Sarah never again!! They made the error on the shipping label and the cake never made it to the family gathering for my Aunts 85bday. Sarah refused to refund me my payment and had the audacity to tell me she can only offer me the extra I paid for the overnight shipping of $20. I have be... read more
Frequently asked questions about Lady M Corporate Office
How is Lady M Corporate Office rated?
Lady M Corporate Office has a 2 star rating with 5 reviews.
When is Lady M Corporate Office open?
Lady M Corporate Office is closed now. It will open at 9:00 a.m.
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