La-Z-Boy Furniture Galleries

robert jeffrey 

on Google

5 months ago

Bought two rocker recliners from here . The salesman was trying to turn into an hour and a half venture. We rushed and finally got out in about an hour . Then after having them at home for about 6 weeks they kept banging and clanging, when getting ahold of store they said I probably didn’t notice in store because the chairs were on carpet ? They sent someone out a couple of weeks later and said that is normal for those chairs . While asking about the Lazy Boy 100 guarantee to return and buy some electric ones he said they do... read more

TheJamookie 

on Google

3 years ago

TERRIBLE customer service and service techs. The quality of the furniture was so poor we had breakdown after 7 months. The service tech came out and told us that they would have some extra stuffing and replacement pillows sent to the home. We were to call once it arrives for them to come back and service the furniture. 8-10 weeks pass and no shipment arrived. Return call to Lazy Boy and now they say our warranty is expired. The service tech said there was no issue with the furniture. After waiting 3 more weeks for a return c... read more

Ann Jones 

on Google

4 years ago

Nothing that special about this place. A good selection, but we couldn't find anything we really liked. The prices were a bit high compared to Furniture Row. Guess you're paying for the name. The salesman was ok, but liked to talk more than listen. 

Kathleen Ferrell 

on Google

4 years ago

Didn't make a purchase. Was there with a friend.,but the Sales woman was very nice. Unfortunately because of covid the chair my friend chose had to be ordered and won't be available until November or December. However they had a good selection to choose from.