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1313 National Highway, Cumberland, MD, 21502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I dropped my coat off December 22nd to have a new zipper put in. They sent me a text today, January 8th, and told me my coat was ready. Seventeen days. When I got there they told me the seamstress could not put in a new zipper. 17 days!
I took my North Face jacket in to have a small hole fixed in it. They had it for months. I picked it up today and noticed some of the letters on the logo are now missing so I pointed it out and explained the logo was not like that when I dropped it off. They told me they didn’t know and the letters must have come off in the cleaning. They didn’t offer me a refund for further ruining my jacket and told me to take it back to North Face. Amazing customer service! I won’t be back and neither should you.
Horrible communication. They never returned my 80 year old mother’s coat after they had it for a month and we asked for it back. They asked for our address and said they would drop it off and never did. Zero communication, zero trustworthiness, and they failed to return their customers property when they said they would.
Used this place for years until these people took over. Never had an issue for years and went back 1 time to get half of my suit lost. 2months later no explanation, can't get reimbursed and everyone I talk to says talk to manager. I hope thisplace goes under or maybe someone should help them out
La Vale Dry Clean-Shirts Salon has a 3.6 star rating with 35 reviews.
La Vale Dry Clean-Shirts Salon is closed now. It will open tomorrow at 7:00 a.m.
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