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LA Fitness

2.3

About this business

LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

8120 Jumpers Hole Rd, Pasadena, MD, 21122, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.31,182 reviews
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Joyce P's profile image
Joyce P 
4 years ago

The personal training program is a complete rip off, and they continue charging you even after the contract is up. After numerous calls and hundreds of wasted dollars, I finally got a cancel confirmation. How is it legal for them to just keep charging on an expired contract? Terrible company. 

EM's profile image
4 years ago

An LA Fitness training manager used my membership to sign someone up for personal training session just so he can fill his quota now every month I am getting for services I did not want or sign up for. He and his friend forged my signature to do this. 

GAIL D's profile image
GAIL D 
4 years ago

I would just like to add my disgust at how LA Fitness does business. In January 2021, I joined the guy and was rushed through signing a training contract, which i never got a copy of after that meeting. I got one training session and decided I did not want to go back because the gym was super busy and no one wore masks, even though Covid was still rampant. I called a month later and asked to get out of the contract (I thought it was 50% of the entire term) and was told they would push it out -- that happened twice, even thou... read more

Jennifer M's profile image
Jennifer M 
4 years ago

I signed up for a membership for me and my husband about ******************************** 2007 and cancelled my membership. I was still charged and they finally cancelled my membership in 2009. I just realized that my husband's membership was never cancelled. I have been paying for it for the last 11 years. My husband never actually went to LA Fitness even once EVER. I have been charged $4,289 over the last 11 years for his membership. I called LA Fitness and they gave me a refund for the last 90 days. I hardly think that is... read more

Christopher J's profile image
Christopher J 
4 years ago

LA Fitness will not cancel my membership even after I walked into the location and spoke with the manager, and the sales rep that sold me the membership. They make it extremely inconvenient to cancel a membership. They also charged me $49.99 for their yearly membership. Even after I have clearly communicated with them that I do not want to be a member anymore. This company is predatory and does not care about their clients. I highly DO NOT RECOMMEND this company to anyone that is planning on joining a gym. Their customer ser... read more

VictoriaB's profile image
VictoriaB 
4 years ago

My partner and I cancelled memberships in November 2020. We took the paperwork into the location and confirmed with the staff member that was all they needed. Last month (July 2021) we got charged for a membership fee and an annual fee - upon further investigation we also got charged in December 2020. I called to find out that my account had successfully been cancelled but my partner's had not. After numerous phone calls to the ********* location, and attempted phone calls to a phone center that seems as though it's never op... read more

Lateefah O's profile image
Lateefah O 
4 years ago

This is a very highly unprofessional gym that is ready to scam you all they want. They lie to you about everything. I think BBB should look into shutting them down 

Tulu Firew M's profile image
Tulu Firew M 
4 years ago

Please do not sign Up for personal trainer at LA Fitness! They rip off your money for what they do not provide you at all! On the evaluation date they showed me very impressive workouts and told me they will provide me with:1)Personal trainer that keeps the track records of my progress and help me with personalized program; change the program as I progress.2)a book completed with workout that guides me to work out by myself through my next schedule with the trainer.3)Provide me with nutrition guide.4)to bring my son to the s... read more

Larissa S's profile image
Larissa S 
4 years ago

LA Fitness is a bad company. To cancel a membership, you must come into the facility that you signed up with or send in a cancelation form. I work m-f, ***** hours a day, and commute 2 hours a day. I signed up for the membership when I was out on leave with a neck and lower back injury. I don't want the membership because it's not being used. I printed the cancellation form offline and sent it this past December. They did not cancel the account. It's August, 8 months later and they still refuse to help me. They would hang up... read more

Frequently asked questions about LA Fitness

How is LA Fitness rated?

LA Fitness has a 2.3 star rating with 1,182 reviews. 

When is LA Fitness open?

LA Fitness is open now. It will close at 8:00 p.m.  

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