This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
LA Fitness
- Recreation
- Cumming, GA
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
540 Lakeland Plaza, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I'm seeing so many bad reviews for their cancellation process so it seems like LA Fitness did not want to leave out the renewal process either. They send me an email on the 4/12 telling me that if I renew my membership I can get a month free voucher for a friend. So i renewed my membership on 4/18 and have spoken to 5 reps, followed via email 3x, currently on hold as I type this review and wait for every convoluted explanation they have not said yet. It just seems LA Fitness is in the business of s******* around their own cu... read more
Dont sign up for personal training!! Its a scam they dont care if you sick or not they will keep charging you and make it hard for you to get out of it even with a doctors note!
Good luck trying to cancel your membership. They will just continue to charge your card and then when you change the card with the bank they will call and tell you that you have a balance. Stay clear!
I am highly upset. I tried to cancel my personal training because I had some life changes and could no longer afford personal training and they are holding me hostage trying to get me to continue paying or buy out my contract which would be 50% ending in almost $900. They said I would have to have a health risk in order to cancel without paying. Also they said that I was supposed to receive a call from the manager above the person I spoke to but I ended up missing the call in which I tried to call back 3 times and even left ... read more
The employees at the front desk are watching out for expensive cars that are out of the cameras view than they call the maintenance guy to follow you into the locker room and break your lock and still your belongings and than they go to your car break into it is happening repeatedly a lot of clients says its an inside job its the la fitness Im ******* hills ** *************************************************************************************** thats called pre meditated robbery !
As other stated, cancellation is absurd. Not military friendly and will continually charge you unless you mail something in. No regard to if you are in a location unable to print/mail/fax. It's 2022 and there's no setup for email or phone cancellations. Absolutely terrible company making it hard for it's patrons to leave as necessary. They have lost me and anyone near me as customers for life.
The cancellation process for personal training is a nightmare. On 4/4/2022 I went to ESPORTA Fitness to have them adjust my monthly **** since they were still charging me LA Fitness $37.99 price despite ESPORTA having a lower price after being rebranded from LA Fitness. After the adjustment was made, I asked a guy named ******* who works there, about the personal training program and he told me everything about it. After he finished telling me about it the price of $180 monthly had me with second thoughts about enrolling. Bu... read more
My family has been members of this location since they originally opened. In 2019 my father was diagnosed with terminal brain cancer and was no longer able to use his membership. I had gone in person and cancelled his membership that year. Earlier this year we find out they have still been charging for his account even after his passing which they were fully aware of. When my mother told them they offered no sympathy and told her since he was the account holder they would need to speak with him to have his membership cancell... read more
Sad to see such a great Location be ruined by Poor Upkeep and Dishonest practices. Was a member for 10 years.. Stayed away Due to Covid. Paid annually. I paused account, they activated it w/o telling me. I tried to Restart they say i owed them for months, and would not let me join w/o paying for portion while shut down.. I have tried multiple times. They dont care about you, just a # to them. Upkeep has always been pretty bad, but the location was too good to pass up. Planet Fitness is less then 5 minutes away now.. Will try... read more
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 1.9 star rating with 901 reviews.
When is LA Fitness open?
LA Fitness is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com