This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
LA Fitness
- Recreation
- Cumming, GA
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
540 Lakeland Plaza, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I signed up for 6 months of personal training and they continued charging my checking account after the agreement ended. I spoke to a rude GM which stated i needed to cancel in person otherwise I'm considered month to month. This was never discussed when i signed the agreement, and they never gave me a copy of the agreement.This is a huge scam!
I was offered a free trail for a personal trainer and I genuinely was convinced it would be something worth my time and money to achieve my fitness goals so I decided I would give it my commitment. The first session I was assigned to a trainer that was unprofessional and the session was only about ***** minutes when I originally thought it would be at least 50 minutes because thats what was stated on my contract. The trainer was talking the whole time about his personal life and it was hard to even keep track of what number ... read more
If I could give this place any rating, it would be a minus 1 star. The people working at the desk are comatose and do nothing to help the customer. I've experienced three instructor absences in the last few weeks . The schedule said that they had a sub in place and no one showed. When i asked the front desk where the instructor was, he said he didn't know and put no effort into finding out why.The place is filthy, no toilet paper half the time and nothing to clean the spin bikes with. I now bring in my own wipes.Ever since t... read more
My 14 year old son and two of his 14 yo buddies searched for a place with extended hours to play basketball and workout. They looked at Esporta in ********, **. The membership person told them about a 3-day FREE trial period. He had them sign a membership agreement and leave their debit cards on file BEFORE they looked at the facilities. The FREE trial period ended on a Sunday Nov. 20; the membership person was OFF on Sunday. My son texted him to cancel his membership. He did not respond. So I called the main office in CA to... read more
Business response:
There should be some regulatory agency looking into this company's business practices.
Employee attitude:My husband is a member of LA fitness. I went to check in with his QR code because he was loading stuff from the car. I told the front desk saying this was my husband's QR code and I was his guest (his membership allows him to bring the guest). I ask the front desk can I get in because I am ******* to the restroom. He started to speak ironically "there is a subway, why don't you go there?" I told him my husband is loading stuff from the car and I want to use the restroom. He started laughing at me and ask "i... read more
This company thrives off of people paying for a service they do not use. I signed up for personal training, thinking this would help my fitness goals. I was assigned one personal trainer, not given any other options. There were no directions given about how to switch trainers. My session with the trainer I was assigned was an absolute joke. Nothing I said was taken into account. We had texted and I told him we were thinking about cancelling, no one reached out to remedy the situation. When I called to cancel I explained how ... read more
Cancelling membership is was a nightmare. And had to pay for a month I was t gojng to use. Place is a rip off
CANCELLATION POLICY: You have to come M-F between 9-5 as there is only one person supposedly that can cancel. If you work during those hours like most people, you have to print off a form on their website, buy postage stamps, go to the mailing office and mail it in. Why? Why is it so intentionally difficult to cancel? I asked the manager why and he had no explanation other than "it's easier to cancel here than other gyms."Also, I didn't even know I had a membership (which is another thing). I got a voicemail letting me know ... read more
DO NOT JOIN. Poorly run, damaged equipment. And to cancel membership, can only be done in person Mon-Fri 9-5. Scam of an operation.
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 1.9 star rating with 901 reviews.
When is LA Fitness open?
LA Fitness is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com