LA Fitness

Vanessa P. 

on BBB

a year ago

I had a situation when I decided to do the trial session with the trainer manager ******. This is after I already signed up online for my membership. He asked all the questions to make the Interaction personable and the used my words against me when I mentioned I couldnt rationalize spending $200 on top of my monthly for 4 30-minute sessions. To which his response was clearly the last 15 min to you was. I expressed issues *** had in the past with diet and exercise and struggling with eating disorders and he decided to say th... read more

Vito M 

on BBB

a year ago

Would have chosen ZERO Stars if allowed. This is the worst of the three locations on Staten Island, although Forest Avenue is no better. I travel for work, and enjoy LAF elsewhere - but the conditions at this gym have gotten so bad that I had to join another gym. Luckily I am in an annual contract that expires soon. LAF needs to take a serious look at how their Staten Island locations are being run. Most machine are either broken or missing the necessary pins to operate. On a recent visit I counted more than 1/2 of of treadm... read more

Satish Z 

on BBB

a year ago

Beware of LA Fitness center, facilities , management and employees and the corporation. You really positively ask for copy of any contract and read it before you sign any contract digitally. They will lie to you and cheat you if you trust them what they are saying and what youre signing digitally without getting any time to read while you are putting your signature on the electronic pad. And then they dont give you any copies of the contract unless you ask and it is too late by than They really prey on seniors like us as we ... read more

Terrance K 

on BBB

a year ago

Staff are like police people.Been given middle finger many times coming into club and inside club by staff.When i told female manager she minimized and pretended she didnt understand.Selective discrimination. 

Jennifer C 

on BBB

a year ago

My son is 17 years and went into the location at ******************************************************************************* on March 12th without my knowledge or permission and signed up to use the facility. He paid $106.98 on a debit card at the time which I was later told was a first and last month payment. I was unaware of this transaction until March 27 when he was charged another $52.43. It was at that time that he told me that he was being charged again for something he had just paid for. I reached out to that fac... read more

David K 

on BBB

a year ago

I wanted to cancel my membership. I went there and told the manager I wanted to cancel my membership. He said it was cancelled and I would receive no more charges. I got a charge this month. I want the charge reversed and to not incur any more recurring charges 

Mohamed K 

on BBB

a year ago

I went there directly to be a member in that gym. I told them clearly I am traveller's back to my country within three months I don't need to be involved at any subscriptions. I did participate with a 2 month membership. That was satisfying for me. Then they call me twice to announce a new deal. A personal training is now available for one month with 165$ I told them I have no problem with that if it's only one month. Why not let's try it.I found they put me in a one year plan. And I have to pay 907$ if I wanna cancel my mem... read more

Bryan R 

on BBB

a year ago

This by far is the absolute worse gym around. Always filthy. The Steam Room is always down. Today when I was there steam room worked but it was so hot you couldn't sit in there. The HOT tub was cold. They had no Hot Water for the showers. The female they have cleaning just comes into the Men's locker room and just stays in there. Its actually quite comical how bad this place is. And now I am reading how bad it is to cancel. What's even more comical is that I still go here 

Shara G 

on BBB

a year ago

Please write an in depth complaint about LA Fitness employee ***** making me feel uncomfortable as a guest and taunting me from previously being sick for the past two years. My cousin ask me to get out the house and go to the gym with her because she knows I have been battling depression as well as anxiety and stress. I do not get out the house much but she reassured me that I will be safe and ok. Upon arriving to LA Fitness in ********* ga. My cousin who have a pass signed me up for a guest pass but the email for the guest ... read more