LA Fitness

Hope T 

on BBB

5 years ago

A friend of mine recently bought a membership at the gym on Main Street in Dunedin, FL. She told me the gym allows members to offer a friend a two week free trial. My son moved here from NY and is interested in joining a gym, so I gave my friend my son's contact information. She informed me that my son just needs to stop by the gym. His name is on a list, so he should be all set. This evening, my son got all geared up and headed to this gym. He was told he needed to speak with a salesman. Fine. The salesman noticed that my s... read more

hopester22 

on BBB

5 years ago

A friend of mine recently bought a membership at this gym. She told me the gym allows members to offer a friend a two week free trial. My son moved here from NY and is interested in joining a gym, so I gave my friend my son's contact information. She informed me that my son just needs to stop by the gym. His name is on a list, so he should be all set. This evening, my son got all geared up and headed to this gym. He was told he needed to speak with a salesman. Fine. The salesman noticed that my son was physically fit. He ask... read more

MaryLu M 

on BBB

5 years ago

While I like goung to the club, dealing with the corporate office is terrible. After waiting over an hour on hold, I was connected to Jefferson, who denied me the opportunity to speak to a supervisor. First and foremost, Jefferson was completely unprofessional. LA fitness overcharged me, and he made it most difficult. I honestly don't thinl Jefferson should keep his job. He does NOT put the Customer first!!! Especially when it was LA fitness who grossly overcharged me! 

Paul I. 

on BBB

5 years ago

My wife and I joined LA Fitness (Dunedin, FL) last January. I signed up for personal trainer services (Jan-June). We enjoyed the quality of the Club and Trainer instruction up until LA Fitness closed due to the virus risk. Our LA Fitness reopened yesterday May 25. I am 72 years old and have a prosthetic aortic heart valve. It is not time for me to go back to the club environment. I do not want to risk my health until such time as there is no resurgence of the virus. When I called LA Fitness May 25, 2020I was told by Operatio... read more

Scott M 

on BBB

5 years ago

I started going to health clubs in the 1960's. I am retired Chicago lawyer who moved to Arizona in 2012. LA Fitness kept charging me monthly dues even though the clubs were closed. I tried calling and was left on hold forever. LA Fitness only respects an Attorney General complaint. When you join you will be constantly harassed to buy more programs or up-grade your membership. Sales people are dressed to look like fitness instructors, but they are worthless. Every time I go there I see young people, seniors, disabled people w... read more

Shana M 

on BBB

5 years ago

They need to have zero stars as an option here but in Summery- I got a free membership do to the fact that I'm on disability. Went for the first time and decided to sign up for a year of personal training sessions, so I would know what I can and can't do for my body. During the sign up process I told them that I have a lot of health problems and asked what happens if I was unable to continue training? They said all that I needed to do was submit a doctor note stating I was unable to continue. Well, I had one session and got ... read more