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LA Fitness

2.2

About this business

LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

9244 W Sam Houston Pkwy N, Houston, TX, 77064, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.21,208 reviews
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VictoriaB's profile image
VictoriaB 
3 years ago

My partner and I cancelled memberships in November 2020. We took the paperwork into the location and confirmed with the staff member that was all they needed. Last month (July 2021) we got charged for a membership fee and an annual fee - upon further investigation we also got charged in December 2020. I called to find out that my account had successfully been cancelled but my partner's had not. After numerous phone calls to the ********* location, and attempted phone calls to a phone center that seems as though it's never op... read more

Christopher J's profile image
Christopher J 
3 years ago

LA Fitness will not cancel my membership even after I walked into the location and spoke with the manager, and the sales rep that sold me the membership. They make it extremely inconvenient to cancel a membership. They also charged me $49.99 for their yearly membership. Even after I have clearly communicated with them that I do not want to be a member anymore. This company is predatory and does not care about their clients. I highly DO NOT RECOMMEND this company to anyone that is planning on joining a gym. Their customer ser... read more

Lateefah O's profile image
Lateefah O 
3 years ago

This is a very highly unprofessional gym that is ready to scam you all they want. They lie to you about everything. I think BBB should look into shutting them down 

Tulu Firew M's profile image
Tulu Firew M 
3 years ago

Please do not sign Up for personal trainer at LA Fitness! They rip off your money for what they do not provide you at all! On the evaluation date they showed me very impressive workouts and told me they will provide me with:1)Personal trainer that keeps the track records of my progress and help me with personalized program; change the program as I progress.2)a book completed with workout that guides me to work out by myself through my next schedule with the trainer.3)Provide me with nutrition guide.4)to bring my son to the s... read more

Larissa S's profile image
Larissa S 
3 years ago

LA Fitness is a bad company. To cancel a membership, you must come into the facility that you signed up with or send in a cancelation form. I work m-f, ***** hours a day, and commute 2 hours a day. I signed up for the membership when I was out on leave with a neck and lower back injury. I don't want the membership because it's not being used. I printed the cancellation form offline and sent it this past December. They did not cancel the account. It's August, 8 months later and they still refuse to help me. They would hang up... read more

Vivian A.'s profile image
Vivian A. 
3 years ago

So I signed up 2 people for the *** pass to check out the gym located at *************************************** my referral was told she could not use the pass no one gave her a reason why luckily a stranger let her use her as a guest. When we asked they said they already had too many guest passes validated for the day and also with that pass she was unable to use it for the zumba class when it clearly states on pass valid for classes. Then they wanted her to join on the spot after she was denied guest pass to check out the... read more

Jenkins's profile image
Jenkins 
3 years ago

LA Fitness is a scam. When I signed up, you are required to pay a processing fee and first and last months monthly fees. HOWEVER, if you decide to cancel your membership online, they will require you to MAIL a form so I decided to walk in to cancel. I've tried walking in multiple times to cancel and multiple times, workers would say the manager isn't there. I left the signed cancellation form required and kept calling in to tell them to cancel my membership because I didnt see the cancellation email. Only after weeks and wee... read more

Roman O's profile image
Roman O 
3 years ago

The club is nice but they hid the yearly fee they charged me. Tried talking to the club and corporate and no resolve. **** at this gym hung up , I never felt this much disrespect 

Nathan's profile image
Nathan 
3 years ago

I bought into a 6 month training program that I wanted to cancel a few days later. Rather than being told about my statutory right to cancel, the manager, Nico, told me I had to pay for a cancellation fee. Because that wasn't in writing, I now have to pay said cancellation fee. I only got one training session where he showed me some basic exercises and that was it. No diet plan, no exercise plan, no tracking. Since it was only one training session, I thought I might be able to get some sort of early cancellation where I didn... read more

Frequently asked questions about LA Fitness

How is LA Fitness rated?

LA Fitness has a 2.2 star rating with 1,208 reviews. 

When is LA Fitness open?

LA Fitness is open now. It will close at 11:00 p.m.  

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