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LA Fitness

3.1

About this business

LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

500 Rockhill Dr, Bensalem, PA, 19020, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
3.11,768 reviews
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Alexander K.'s profile image
Alexander K. 
2 years ago

I joined LA Fitness at the ********** and ******** location in ***********. I have nothing bad to say about the gym itself. I was always clean and had a lot of very good equipment and rarely was anything out of service as the maintenance was good too.Shortly after COVID began the gym initially shut down (as did all establishments) and once they reopened members were required to schedule appointments. Due to my work schedule this made going to the gym extremely difficult so I decided to cancel my membership. This is where the... read more

Eddy P's profile image
Eddy P 
2 years ago

I would love to upload the ** images and emails I have sent this location. This location has been a dirty land fill since before covid. Roaches in the sauna and trash everywhere, ****** machines. Not sure how this a facility has an A rating when all the reviews are negative. 

Erika R.'s profile image
Erika R. 
2 years ago

LA Fitness makes me impossible to cancel personal trainer package, even though I spoke with manager multiple times and told me that I can cancel or frizz the account anytime, but now that I want it because the service is bad. Since I had the problem I spoke with him about it and he told me that he will frizz the account for the bad service (trainer issue, cancel sessions, change trainer and nobody mention to me) and get refund as they charged it to my credit card after I spoke with him but nothing, he doesn't have manner to ... read more

Derek H's profile image
Derek H 
2 years ago

LA Fitness deliberately makes it near-impossible to cancel a personal trainer package once it has been activated. After agreeing to cancel the plan initially, they continued to withdraw money from the bank account associated with the gym membership without consent and ignored multiple subsequent verbal and written requests to deactivate the plan.A visit to the gym where the plan was activated was insufficient to cancel the plan, as a branch manager needed to be the one to deactivate the plan. Conveniently, a branch manager d... read more

Kristen T.'s profile image
Kristen T. 
2 years ago

Looks like I will need to have my bank continue to void transactions from LA Fitness. When I joined, the Manager made it seem so simple and easy. Cancellation is "Free" but you still pay a non-refundable annual fee whether you are there a week or a year.... Seems incredibly unfair. I called to cancel my membership as this gym just wasn't working out for me anymore, and was told I could only cancel in person. So the cooperate number does not have access to cancelling your membership. I went in to my local location after work ... read more

Claire R's profile image
Claire R 
2 years ago

I went into the West ******* LA Fitness location on Monday 7/18/22 after seeing a promotion on the LA fitness website for a 3-day guest pass to try out the gym. After spending an hour with the sales manager (****** "****" *****) getting weighed in, answering personal questions about my health goals, etc., he was on an endless loop trying to get me to sign up for a full month of membership. I continued to be clear I wanted to first take advantage of the trial, but he wouldn't let up. He stated I should have signed up online f... read more

Uriel B's profile image
Uriel B 
2 years ago

I don't understand what I'm paying for if for the past 3 months plus, a majority of the treadmills are broken along with many other machines. The place is always filthy unclean,and not maintained. Why are we not getting what we paid for? 

Jhovan R.'s profile image
Jhovan R. 
2 years ago

Canceled membership years ago only to find out that they keep on taking money out of my account 

Felix M's profile image
Felix M 
2 years ago

I would give 0 if I can, but I couldn't! I opened my membership on February 14th or 15th, I only was there for 3 or 4 days membership, due the pool was alway closed, I asked for cancelling my membership on February18, 2022, the front representative told me she can help me with that, she just did something typing in her desktop and then told me "you are all set". I went home, and ever back to LA any more, I found I cannot login my app, I thought my membership was cancelled already!!! But then to April I found they charged my ... read more

Frequently asked questions about LA Fitness

How is LA Fitness rated?

LA Fitness has a 3.1 star rating with 1,768 reviews. 

When is LA Fitness open?

LA Fitness is closed now. It will open tomorrow at 5:00 a.m. 

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