Kwik Kar Uptown Dallas

Randall E. 

on Citysearch

13 years ago

Howard the owner is very rude... – I own an 11 year old car that has done very well by me through these years. As with any 11 year old car, recently there have been a rash of issues come up. This garage is only 2 blocks away from my apartment and seemed to be a good place to frequent... until last week. The most recent problem has been one of my cylinders misfiring on the highway. I brought my car into this KK 2 different times after she acted up in this manner. Both times they "couldn't get it to act up" after I left. After... read more

Laura C. 

on Citysearch

13 years ago

Very poor customer service & extra charges w/o authorization – After dropping off my car for an oil change before noon, I finally called to check if it was finished at 4:00. They said that they had the wrong phone number for me and "had tried to call." When given my receipt, I saw that they had the correct # and hadn't called. I also noticed that the charge was $30 more than agreed upon. Upon asking the man checking me out, he told me that my car required .8 gal more than the "normal" oil change and a special filter that jus... read more

RiceJM 

on Citysearch

13 years ago

Extremely Rude, Mislead, Over charged – Very rude and insulting owner! We had my daughters oil changed in our town but because it was Royal Purple it can only be done at certain places. Wish I had know this before starting this type of oil. The first change is expensive but the next change is only $15, to top it off and change the filter. My daughter is a college student in Dallas and needed an oil change before coming home. She called around to find someone that used Royal Purple and could just top off her oil and change th... read more

Barbie892 

on Citysearch

15 years ago

GREAT SERVICE – We have had wonderful service at this Kwik Car. We take all our cars there for oil changes and inspections. We're usually in and out in less than an hour. Recently had some brake work done too. GREAT SERVICE. 

Cdn 

on Citysearch

15 years ago

Great Service – The friendly staff takes the time to explain the problems my vehicle was having and how best to go about fixing the them. They are also concerned with the cost associated with fixing the problems and offered suggestions to limit the expense even if it meant losing work for themselves. They put the customer first! 

fraggleout 

on Citysearch

16 years ago

Thanks for the Great Service – I was on Fitzhugh when my power went out. Turns out the water pump was leaking (which has something to do with the power steering--go figure). They knew it was a urgent situation and instead of trying to sell me a water pump and have me leave the car there stranded. They added water to the system, did what they could to slow the leak, and gave me directions to the nearest dealership, for FREE. Thanks, I really appiciate the time and effort you took to help me! I feel sorry for the individual co... read more

imviolin 

on Citysearch

16 years ago

excellent service and honest hard workers – I'm shocked at the earlier review of this Fitzhugh location... I have been coming to this Kwik Kar for many years now, and have never seen the woman in question... I have always been treated with respect. I have never seen anyone in the station not in a clean uniform, and they guys are all unfailingly polite! I completely trust these people with each of our three cars. 

kcmatower 

on Citysearch

17 years ago

terrible customer service – went in for oil change on sat and that went fine ,when went to pay cashier was highly offensive about the way she was dressed ,had a shirt that showed her middrift and a back tattoo showing and she was rude to myself and one other women customer i will not go back to this kwikkar every again 

Contributor 

on Citysearch

18 years ago

Editorial Review – General repairs and maintenance for foreign and domestic vehicles including transmission and brake repair, air conditioning service and tire alignment.