Kustom Disaster Restoration

Kristal A 

on Google

a month ago

The GM has no actual work experience. Kustom promised me the moon but I quickly learned they would say anything with zero follow through. After my project director repeatedly lied to me I attempted to communicate with his supervisor, the GM. The GM told me that he personally had never done any of the work and didn’t know how to do the work - he was boasting. The GM is clueless and blindly had his project director’s back. If you want a suit managing your project these are your guys. 

Jeff Larson 

on Google

6 months ago

Had the opportunity to work with Shannon Mahaffey and his team. They were very easy to work with and I’ll definitely be getting back in touch with them should I have any future restoration needs. 

Youlanda Sly 

on Google

a year ago

I previously filed an insurance claim and chose to work with Kustom US as the designated contractor. It was my understanding, as clearly communicated to me, that while the insurance would cover the approved scope of work, I, as the homeowner, retained the right to pay out-of-pocket for any additional work I wished to have done. Despite this, Kustom US ultimately declined to continue working with me solely because I requested supplemental work—work I was fully prepared to cover at my own expense. This should never have been a... read more