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Kult of Athena
- Wholesalers
- Elgin, IL
About this business
Specialties: The world's largest selection of functional swords. Plus: Armor, Shields, Costumes, HEMA gear, LARP Equipment, Jewelry, Gifts, and more. Please note: We do not have a showroom. If you come to visit us, we will try to help you, but you should have a good idea of the items you would like to see as we will need to pull them from the warehouse for you.
Location details
1485 Davis Rd #A, Elgin, IL, 60123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Done dirty by Kult of Athena. My wooden hilt on a Baselard came in chipped, & updates on tracking were unreliable. When the sword arrived, it came without a scabbard. I contacted them via ****************** & it took them forever to get back to me. They first accused me of not knowing how to look in a box; said the scabbard was in the packing paper. I explained to them that I had spread out & flattened the packing paper so as to re-wrap the sword for my fiance, so -- unless the scabbard was as thin as paper, it was not in th... read more
Quality items and reasonable timing of shipping given the distance. Their shipping department missed a backpiece and one buckle/rivet was popped on the chest piece, but when brought to their attention, they refunded the difference between 'used' and 'new' (given the busted rivet) and re-shipped the backpiece at no cost to us.Shipper ******* was also an issue collecting the duty but again, they re-shipped for us ****** said duty was not collected and returned the item, there was no deadline for payment in the ***** email and ... read more
Literally pictures one item on their website and sent me a different item than pictured.
Ordered a sword that was on sale for $26 dollars. Waited the appropriate 6-8 weeks, and it was still in the "processing" stage. I emailed them asking for an ETA. Four days later I get this response..."It looks like we tried to reach out to you about your order. When you placed your order, our company was undergoing new system integrations. For some of the items the correct amount didn't transfer over properly. At the time you placed your order the price was listed at $26.00 when it is actually $288.00. We have your order cur... read more
Im figuring it out after I paid ***** for a product and never received..that this store is a scam. Cant get ahold of them and believe me I emailed, called.. and saved all my evidence. Next is the *** I wished I would have read the reviews sooner
Im figuring it out after I paid ***** for a product and never received..that this store is a scam. Cant get ahold of them and believe me I emailed, called.. and saved all my evidence. Next is the *** I wished I would have read the reviews sooner
perfect can t get any better folks keep up the fantastic work didn t find any blems at all wow ****
So far not good. Sword was very dirty. Glue like sticky substance all over the sword. Inside the sheath the same thing. So far no reply on email ticket and nobody is answering their phone.
A terrible company all around. Poorly packaged items, damages from shipping. Product (sword) was very inferior in finish, fitment and sharpening looked like a 8 year old did it with a rock. The sheath literally fell apart on day 3. I received nothing but smart mouth and nasty attitude from customer service. I will never order from kult of(thievery) athena again.
Business response:
Herb - we have responded to your public complaints often on the order you placed and received in July, 2022.There is no record of you reaching out to our customer service team via email or phone prior to leaving a review on our site. Because we respect our customer's opinions, we published your negative review on the product and experience. You have since complained that we altered your review and threatened us with legal action. As stated prior, we only alter reviews if the language is inappropriate or if a team member is a... read more
Frequently asked questions about Kult of Athena
How is Kult of Athena rated?
Kult of Athena has a 4.1 star rating with 146 reviews.
When is Kult of Athena open?
Kult of Athena is closed now. It will open tomorrow at 9:00 a.m.
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