KT Performance

deejdvs 

on Birdeye

a year ago

Extremely dissatisfied! I ordered a diamond eye 3.5-in muffler delete pipe for my '03 5.9 diesel. They sent the wrong part, made me pay return shipping and then added a 15% restocking fee... It ended up costing me 68.41 for their mistake. Stay far far away and heed all these reviews. They did not even bother to put it in a box. They just slapped a shipping label on the pipe and it showed up with the end slightly bent 

Gary W. 

on Birdeye

3 years ago

Quote from Kenny Thompson, owner of KTPerformance Subject Subject: KTPerformance from Kenny Thompson A quote from the owner, does this sound like an owner willing to reason with his customer service? Google them, he treats ALL his customers like this. I challenge you to find a reply that states, we are sorry, we made a mistake. "GARY, WE CAN DO THIS BACK AND FORTH, BUT IN THE END WE WILL BE BOTH JUST WASTING OUR TIME' Quote from the owner, how sad, unprofessional and demonstrates he is not willing to discuss, admit fault, ... read more

Gary W. 

on Birdeye

3 years ago

KTPERFORMANCE WARNING BEWARE WARNING. Google the complaints about this so called Company. All the reviews show it is your fault, responses are rude, condescending and unprofessional. I've even emailed the owner who would argue with you all day rather than devote his attention to this pitiful service company. Don't waste your time trying to negotiate with him, he would rather argue, lie and deceive. If you have time to waste and want excuses, lies, etc contact him at kenny@name of company.net Kenny Thompson. GOOD LUCK 

Gary W. 

on Birdeye

3 years ago

KTPERFORMANCE WARNING BEWARE WARNING. Google the complaints about this so called Company. All the reviews show it is your fault, responses are rude, condesending and unprofessional. I've even emailed the owner who would argue with you all day rather than devote his attention to this pityful service company. Don't waste your time trying to negoiate with him, he would rather argue, lie and deceive. If you have time to waste and want excuses, lies, etc contact him at kenny@name of company.net Kenny Thompson. GOOD LUCK  

G W. 

on Birdeye

3 years ago

I'm sure you don't understand. All the many many online complaints clearly show ya"ll are very simple minded and all the complaints online you blame the customer, it is never KTPerformance fault. All the replies are written very unprofessional and rude. I'll try to clear up your confusion if you promise to get someone with common sense to read it and explain it to you. Your website showed the part would be DELIVERED OCT 16 before I put it in the cart and in your confirmation email. Fedex sent an email showing it will be del... read more

Gary W. 

on Birdeye

3 years ago

Quoting a customer that replied 5 days ago and I fully agree. No need to describe your problem, THEY ARE ALWAYS RIGHT. Avoid them and shop elesewhere. I'm not going to waste a lot of my time because I already have with this company It's very simple they're unprofessional unorganized and constantly lie about the situation. People beware we all want good customer service these days this company is inadequate and cannot provide good customer service. 

L S. 

on Birdeye

4 years ago

I've been waiting 55 business days and 77 calendar days for a product that I paid for and haven't received. I NEED the product I paid for or my money back. I am a patient individual but this has become excessive. My first two emails received a response and the second couple of emails did not receive a response.