Kruger Disaster Recovery Team

dani leilani 

on Google

2 days ago

WORST COMPANY EVER! Lack of communication. They text, I respond immediately, and they respond to me 2 days later. I was told there’s no number to call to speak to anyone. I called a number I found online the day of my appointment since no one was responding to the 3 texts I sent in immediate succession after receiving their text at 10:35 pm the night before. (What kind of business texts clients at 10:30 at night?!) The lady sounded like she was sleeping or something and was confused as to why I was calling and said she would... read more

Anthony Maicki 

on Google

2 months ago

I'm in chicago and own a building that we are rehabbing in Auburn Gresham neighborhood. They keep dumping uprooted trees on our property and leaving. This is a scam of a company - DO NOT USE The owner responded below, however they are illegally dumping trees picked up from other properties and leaving them in OUR property without our permission. These trees did not start in this neighborhood but they are using auburn Gresham as their own personal dump. This is a community hoping for revitalization and this abhorrent act by K... read more

Staci Wilson 

on Google

2 months ago

My experience with this company was extremely poor from beginning to end. I paid a very high price for an emergency roof tarp that did not prevent water intrusion. In my experience, the tarp was ineffective, water continued entering the home, and the resulting situation cost me substantial time, money, and stress. I repeatedly attempted to address the problems with the company, but the customer service and follow-up were deeply unsatisfactory. After I posted about my experience, I also received legal pressure concerning my r... read more

Mark Barber 

on Google

3 months ago

Kruger covered my roof hole after a tree fell through. The claim was so small I canceled it with my insurance company. Kruger sent me a statement for the insurance company the next day for $754 for tarp work instructing me not to pay. Assuming this was the price for insurance purposes I called them to let them know I was paying for this on my own and could they adjust the price accordingly. I spoke with Accounting Manager Cynthia Merritt and was immediately confronted with repeated "I don't understand" and "This is already d... read more