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Kroger Pharmacy
- Healthcare
- Columbia, TN
About this business
Location details
845 Nashville Hwy, Columbia, TN, 38401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. 1:30 p.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 1:00 p.m. 1:30 p.m. to 5:00 p.m. |
They never answer the phone! And I run around to the pharmacy in person, & watched 3 people, including VANESSA tell me one minute! They wait on the drive thru as I standing in front. CVS has ten times the patients, yet handle them right away! It is just an attitude with the assistants, VANESSA!! The pharmacist Holly is wonderful, yet she can't make the staff do anything!! I PLAN TRANSFER TO CVS PHARMACY.
Snippy, smart mouth Pharmacy assistants & that is when you can get them to answer!!. Medicine not ready after 4 hours of calls & they keep saying "45 minutes. " and then she wanted to school me on why the delay & why the prescription was not filled correctly!! Now I wait 45 minutes more like i have nothing else to do! While they play joke & laugh among staff, nothing is getting done. Where is Holly, the pharmacist?. CVS is friendlier & more on top of things. They all just playing around today.
I am a senior & I watch them.wait on the drive thru while they keep telling me they will be right with me. It is like 3-5 people back here. Why isn't a Krogers Headquarters just calling to see how the customer service!! It is rude & disrespectful. I call & it is on hold & cycles around for 25 minutes, so I called the Store Manager to walk over there who said no customers were there, yet all they did was put on hold again, cycle around again. By the time the pharmacist came, it was ridiculous how long it was. CVS is justore i... read more
I commute from Nashville to come to this Kroger out of loyalty, but that ended today. After being told twice to wait an additional 45 minutes past when I was told My medication would be ready. They tell me at the very last minute that they are out of the medication‘s entirely. Only come to this pharmacy if you want zero communication and lack of problem-solving skills, Otherwise, I highly recommend going across this street for your pharmacy needs
On 30/31/25, at12:16pm, I was at the Kroger located at 845 Nashville Highway Columbia, TN 38401. I came to pick up my prescriptions at the pharmacy. I stood in line. This young was extremely busy outside of her job description. She was busy talking to others instead of calling me up to the counter. Statistically, customers must wait in line until a customer service representative says next in line, please. It took her a while to acknowledge me. When I finally got to the counter, I asked the young lady a general question. I a... read more
Frequently asked questions about Kroger Pharmacy
How is Kroger Pharmacy rated?
Kroger Pharmacy has a 2.3 star rating with 36 reviews.
When is Kroger Pharmacy open?
Kroger Pharmacy is open now. It will close at 6:00 p.m.
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