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Kroger Pharmacy
- Healthcare
- Frankfort, KY
About this business
Location details
300 Brighton Park Blvd, Frankfort, KY, 40601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. 1:30 p.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. 1:30 p.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 1:00 p.m. 1:30 p.m. to 5:00 p.m. |
The people are great that work there But, the pharmacy itself is always changing your medicines with out telling you. I got so sick from them changing so called manufacturers my tongue went numb and everything and the only thing I was told is that's all they got. They didn't even offer me a backup plan I have been using them for a years. But, seems like every December this happens. I believe it's because of inventory
I never had a problem with any of the staff always polite and professional, my biggest complaint is trying to call in a refill, a couple of years ago some idiots at corporate decided to change the format how you call it in and made it ten times more difficult to get your prescriptions the new system even kicks your prescriptions out of the system after they tell you they are ready. They need to reinstall the old phone in system they had when the pharmacy first opened.
Kroger has the worst pharmacy system I've seen. I moved to Frankfort from Oregon 3 months ago and filed to have my prescriptions transferred to them. They still don't have me in their system as "Out of state". And Apparently they don't keep medications on-site amd have to have them filled elsewhere. That means they can't fill prescriptions in weekends because they don't get shipments on weekends. What kind of pharmacy doesn't keep medications on-site? What a joke.
They do the best they possibly can being so short staffed which is not their fault. I have had mostly great customer service experiences there regardless of the wait time
This kroger pharmacy is the only one i use . Always fast and friendly .
Frequently asked questions about Kroger Pharmacy
How is Kroger Pharmacy rated?
Kroger Pharmacy has a 3.1 star rating with 46 reviews.
When is Kroger Pharmacy open?
Kroger Pharmacy is closed now. It will open tomorrow at 10:00 a.m.
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