Kroger Pharmacy's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Kroger Pharmacy

2.7

About this business

Location details

1818 S Airport Plaza, Decatur, IL, 62521, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.721 reviews
Select a rating
Colleen Hayes's profile image
Colleen Hayes 
2 weeks ago

If you are not from the Decatur area or have ever used another pharmacy, they most likely will refuse to fill your prescriptions. I recently moved to Decatur and was simply trying to establish a pharmacy closer to my new home. Instead, I was treated like a problem from the beginning. Last month, they refused to fill my prescription until I had my doctor resend it with my updated address, despite explaining that I had just moved. I also had to jump through ridiculous hoops to get birth control filled from a paper prescription... read more

Jenny Adams's profile image
Jenny Adams 
a month ago

THE WORST ARROGANT PHARMACIST. I would have given a zero if i had that option. 

Dean Abbott's profile image
Dean Abbott 
a month ago
Kathleen Sargent's profile image
Kathleen Sargent 
7 months ago
Ryan Lingenfelter's profile image
Ryan Lingenfelter 
7 months ago

Absolute garbage customer service. In town for work and i live outside of state. Told i couldn't refill scripts and they canceled transfer to closer pharmacy. Called in, pharmacist was throwing a fit in the background instead of figuring out my situation or even asking questions about figuring out what's up. Pass. Wont EVER deal with this again. Not worth the headache or frustration. Went to closer pharmacy and had absolutely no issues. Thanks walmart. Kroger can pound sand. If I call again I will not be nice. 

Frequently asked questions about Kroger Pharmacy

How is Kroger Pharmacy rated?

Kroger Pharmacy has a 2.7 star rating with 21 reviews. 

When is Kroger Pharmacy open?

Kroger Pharmacy is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com