This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dr. Kris Smith, OD is an optometrist in Vero Beach, FL. He specializes in optometry.
792 S, US-1, Florida Ridge, FL, 32962, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Much disappointed. I’ve been a patient and went for a scheduled appointment, after driving half hour. The had confirmed coverage but then they mistakenly tell me I’m not covered. Not true. Very unprofessional staff. The doctor is fine which is why I went back but staff lacks common sense and responsible response to patient needs.
Business response:
Mr Begg was late for his appointment and the vision plan he had was no longer in effect. Dr Smith would have seen him at no charge while his vision plan was sorted out. Mr. Begg opted to leave. When the office manger called him that evening to apologize for all the confusion and explain his new vision plan, they were told to "stop talking" twice , so he could belittle the office. At that point, management felt it better that Mr Begg go somewhere else. We wish Mr Begg the best wherever he goes.
Passionate and caring.
Kris E. Smith, OD has a 4.4 star rating with 20 reviews.
Kris E. Smith, OD is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com