Krause Optical: Fleischer Robert C OD

Christian Cross 

on Google

7 years ago

If I could rate this a zero I would. I've made two appointments with them. The first time I did they called me the next day to inform me that they were canceling it so that the doctor could leave for 2 weeks. I made a second appointment and showed up for them to have their doors locked, and the receptionist sitting in the office having a "meeting" then tell me through the window that my appointment was canceled yet again because the doctor is out until the first of the year. I feel they are unprofessional. I WILL NOT BE MAKI... read more

Jette Jenyk 

on Google

10 years ago

I was told I would have my glasses in 3-5 days. I went in on a Monday, waited until Friday and after they didn't call me, I decided to call in and ask what the problem was. I was then informed that it does NOT take 3-5 days, that it takes 10 BUSINESS days. I could have gone elsewhere and had them done cheaper and gotten them back quicker. They also offered me a pair of contact lenses to get me through until I got my glasses back, at a price of $95 - I declined, but had I known that I was lied to and that it was going to take... read more