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Krall Oil--Alpine Heating & Cooling
- Heating & Air Conditioning/HVAC
- New Haven, CT
About this business
Family owned and operating since 1928 Specialize in Heating Oil, Propane, Heating and Cooling
Location details
1269 Townsend Ave, New Haven, CT, 06513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service! We thought we were having furnace issues but it turns out we were out of oil even though we’re on auto delivery. The Krall tech gave us 10 gallons to hold us over until they could deliver. Turns out they didn’t plan to do that until midnight the next day? They acted as though we were inconveniencing them even though we were the ones sitting in the cold. Just ridiculous!
Worst company I ever used
My family has been loyal to Krall Oil ever since we moved to out current home four years ago. Recently, we called to have a technician sent since we were out of propane and needed their services, however, after setting up an appointment and waiting hours to receive them, it was a no show. I called emergency services because we believe there might be a leak since the room smelled of propane, all they responded with is that “they’ll call” and hung up without any other direction. Poor business practice. Dishonest service. It’s ... read more
Truck driver driving reckless and Milford 7:30 AM ran me and my family off the road because he was in the wrong lane
It pains me to to report my disappointment with Krall /Petro oil. I have been a customer for 40 years and have had new HVAC systems installed and maintained by Krall. They were always a reliable and good company. The equipment and the people who installed and maintained it are reliable . Even when new equipment misbehaved, they always got the job done. Recently I had routine service done on the water heater/furnace. I have their $257 annual service contract which covers parts and labor. The technician replaced an aqua stat o... read more
Frequently asked questions about Krall Oil--Alpine Heating & Cooling
How is Krall Oil--Alpine Heating & Cooling rated?
Krall Oil--Alpine Heating & Cooling has a 3.5 star rating with 24 reviews.
When is Krall Oil--Alpine Heating & Cooling open?
Krall Oil--Alpine Heating & Cooling is open now. It will close at 4:00 p.m.
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