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KPI Concepts

3.7

About this business

Location details

1415 W Mt Pleasant St, West Burlington, IA, 52655, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.742 reviews
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Zlatko Žarić's profile image
Zlatko Žarić 
on Google
3 weeks ago

Booked a load on thursday, pick up at this place on friday 7/11 from 1pm to 5pm... Friday 11:48 I recieve mail that pick up is moved to 7/25 without any more explanation... Not only I lost a day, I lost a whole weekend here because of these people unprofessionalism... Stay away from this place. 

Kristiyan Hristov's profile image
Kristiyan Hristov 
on Google
4 months ago

PEOPLE, CHECK THIS REVIEW AND MAKE SURE NOT ONLY READ IT BUT APPLY IT!!!!!!!!!!!!!!!!!!!!!!! DO NOT, I REPEAT DO NOT EVER COME HERE UNLESS YOU NEED YOUR DAY GONE. Called 8am to make sure pick up number works, to let them know eta, office was so sweet and polite. "Yeah, perfect. Come on in" Guess what, checked in 11am was told im the 7th truck in line.... what???? How???? Well, 3:30pm now as im writing this review, no call, nothing... they dont answer at all we wait, we wait and we wait.... Day gone 

Elvis Mutapčić's profile image
Elvis Mutapčić 
on Google
6 months ago

They book loads without them having the product to ship, full of crap 

chip furr's profile image
chip furr 
on Google
6 months ago

I don't know who does the lying the brokers, are dispatch are the people here. Dispatch told me, pick up time between 8:00 and 3:00 broker. Call said the pick up time was between 1 and 3. lady behind the desk. Said load wasn't ready. Spent the night on parking lot stayed all night. And pretty much all day. 2pm and still not loaded not to mention that half year load's going to be at another warehouse that you have to drive to get to Across Town. So far, kpi concepts has turned into a joke of a company. Avoid them with all cos... read more

Daniel Casey's profile image
Daniel Casey 
on Google
10 months ago

Do not pick up here, time bandits , steal your time, no respect for drivers 

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Frequently asked questions about KPI Concepts

How is KPI Concepts rated?

KPI Concepts has a 3.7 star rating with 42 reviews. 

When is KPI Concepts open?

KPI Concepts is closed now. It will open at 9:00 a.m. 

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