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Koons White Marsh Chevrolet

4.7

About this business

Specialties Serving the White Marsh and surrounding Baltimore communities, Koons Chevrolet specializes in the sales and service of Chevrolet vehicles along with full-line certified pre-owned. Koons is on the Top 25 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal's "Best Places to Work" in 2009, 2010 and 2011. Krystal Koons is the official spokesperson for Jim Koons Automotive Companies. 

Location details

10207 Philadelphia Rd, White Marsh, MD, 21162, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.75,557 reviews
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Dion's profile image
4 years ago

Buddy was amazing, such a pleasure to deal with and the entire staff was very friendly and professional. I test drive and bought car— out the door in 3 hours. Will definitely buy again from them. 

Business response:

Dion, thank you for shopping at Koons White Marsh Chevrolet. We are excited to hear that Buddy got you on the road so quickly and we wish you safe travels in the new car! 

Susan's profile image
4 years ago

I had an exemplary experience with Jake at Koons Chevrolet. Thank you so much, CarGurus, for letting me know about this lovely 2017 Buick Regal, which I bought and they delivered personally sight unseen. I really appreciated the fact that they went above and beyond to describe this car and then deliver it promptly. It was a wonderful experience! Susan 

Business response:

Susan, thank you for taking the time to leave us a review! We couldn't be more pleased to hear that you had an excellent experience working with Jake here at Koons White Marsh Chevrolet. We will certainly let him know that you appreciate his help, and we hope that you continue to enjoy your 2017 Buick Regal! 

Scott's profile image
4 years ago

Tiffany answered every question and addressed all of my concerns during my first remote, on-line purchase. Based on Tiffany’s customer service skills, I would recommend this Koons dealership to others. 

Business response:

Scott - We are so glad to hear that Tiffany earned your recommendation with her knowledgable service. Thank you very much for trusting this purchase to Koons White Marsh Chevrolet! We hope that you enjoy your new vehicle. 

Shannon's profile image
Shannon 
4 years ago

I made an out of state purchase and my dalesbrep was Eric Miller he was awesome he made this purchase go smooth and was always available to answer any questions i had and to reassure me that everything was in place for me...i never bought out of state but he made this experience a great one..thank you Eric 

Business response:

Shannon, thank you for shopping with our Koons White Marsh Chevrolet team. We're glad to hear that Eric made the right impression and helped you into a vehicle! Congrats & safe travels. 

Ed's profile image
4 years ago

Was contacted by a rep from Koons and was advised that the truck had just come in and should be ready within a couple days to look at. Well those days went by and my next response from the rep I was dealing with was it was at the inspection station awaiting a part. Then I was asked if I was interested in any other inventory that they had. I then noticed that the vehicle suddenly disappeared from there inventory on there web site Koons White Marsh MD. To say that I was taken for a ride thru this process is an understatement. ... read more

Teresa's profile image
4 years ago

Best new car buying experience in 35 years. Great sales team, easy transaction 

Business response:

We can't ask for a better review than this! Thank you so much for trusting us with your business. Teresa. Safe travels from the Koons White Marsh Chevrolet team. 

GuruDS5F7's profile image
GuruDS5F7 
4 years ago

Dealer was very responsive and was ready to answer all of my questions and make the process as seamless as possible 

Business response:

Thank you for the 5-star review! It was our pleasure to assist you here at Koons White Marsh Chevrolet, and we hope to see you again sometime! 

QHoloway's profile image
QHoloway 
4 years ago

Dealer reached out immediately and kept us informed. Unfortunately the vehicle sold before in would get to the dealership. 

Business response:

Thank you for taking the time to leave us five stars! Even if we couldn't make a deal happen this time, we are grateful that we got the opportunity to work with you at Koons White Marsh Chevrolet, and we hope to see you again down the road! 

Karl Teel's profile image
Karl Teel 
4 years ago

Very rude responses to legitimate questions. You post something on yelp and get a condescending retort. They run credit even in cash buyers then you get a different story from everyone there about whether it happened. Finance and management is a train wreck. Last time I’ll buy there 

Frequently asked questions about Koons White Marsh Chevrolet

How is Koons White Marsh Chevrolet rated?

Koons White Marsh Chevrolet has a 4.7 star rating with 5,557 reviews. 

When is Koons White Marsh Chevrolet open?

Koons White Marsh Chevrolet is closed now. It will open at 9:00 a.m. 

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