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Specialties Serving the White Marsh and surrounding Baltimore communities, Koons Chevrolet specializes in the sales and service of Chevrolet vehicles along with full-line certified pre-owned. Koons is on the Top 25 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal's "Best Places to Work" in 2009, 2010 and 2011. Krystal Koons is the official spokesperson for Jim Koons Automotive Companies.
10207 Philadelphia Rd, White Marsh, MD, 21162, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
I was shopping trucks for months and couldn’t find the right one with the right deal but I worked with Robert at Koons White Marsh and everything fell into place. I got exactly what I wanted and the buying process was fast and easy. Robert handled everything, he’s very knowledgeable and competent
Business response:
Thank you for the recommendation, Tom! We are thrilled to hear that you found the right vehicle at Koons White Marsh Chevrolet. We appreciate your business and you taking the time to shout out Robert. Safe travels and we hope to see you again down the road!
Nice deals but cost too much.I have only rode by there when i was in the area,I see everything on line.
Business response:
Thank you for taking the time to leave us five stars. I assure you that we do strive for competitive pricing here, and I would be more than willing to speak with you directly about any vehicle you are interested in. If you are still in the market, please don't hesitate to give me a call. Thank you, Rich DeMarco, Pre-Owned Sales Manager - 410-931-8600 x 1101
We ended up going another route however the communication and timeliness in clarifying what questions we did have was fantastic.
Business response:
Nicole - We appreciate this feedback about our customer service and are glad that you were able to find the right vehicle for you. Thank you!
So far so good!
Business response:
Thank you for reviewing us, Mike! We look forward to taking care of you in the future at Koons White Marsh Chevrolet!
Steve Jones there is one of the best dealer Reps I Have ever worked with! They get back to you quickly and go out of their way to take care of you !
Business response:
Thank you for reviewing Koons White Marsh Chevrolet and for giving a shout out to Steve. I am thrilled to hear that he always takes such great care of you during your visits. We are lucky to have you as a customer and we look forward to seeing you next time!
I reached out koons in regards to rebates and how they work when you have negative equity on a Sunday. I immediately received a response from the internet team who then referred me to Rebecca! She actually called me on her off day and talked with me about my situation. I let her know my credit was in the 400s in January and i was told at a used dealership that i had to put almost 2k down. She was so understanding and explained how koons helps people just like me. I completed the application and arrived at my appointment yest... read more
Business response:
Leonora, thank you for the recommendation! We are so glad we were able to help you out here at Koons White Marsh Chevrolet, and we will certainly let Rebecca know that you appreciate her help. We hope that you continue to enjoy your 2020 Chevrolet Equinox!
I went in with a coupon for a 69.99 oil change and tire rotation. When I was done, they charged 66.81 because I guess there was a better service deal that I was unaware of. Great customer service to reduce the price without asking.
Sales person Airia very courteous, professional and extremely knowledgeable and explained features of vehicle. Finance department put together a great fencing schedule. Highly recommend Koons.
Business response:
Rob - There are so many compliments in your review which we just love! Thank you very much for shopping with us at Koons White Marsh Chevrolet and taking the time to recommend us. We hope that you're enjoying your new vehicle.
Patient and efficient purchased suburban from them instead
Business response:
Michael, thank you for the review! It was our pleasure to assist you here at Koons White Marsh Chevrolet, and we hope that you continue to enjoy your Chevrolet Suburban!
Koons White Marsh Chevrolet has a 4.7 star rating with 5,557 reviews.
Koons White Marsh Chevrolet is closed now. It will open at 9:00 a.m.
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