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Koons Sterling Ford Service Center
- Automotive
- Sterling, VA
About this business
Location details
46869 Harry Byrd Hwy, Sterling, VA, 20164, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a great experience with Koons Ford Sterling, especially with Nathan. My car was at the dealership for several days, and Nathan was very helpful throughout the entire process. He kept me informed and called me almost every day with updates, which I really appreciated. He also went above and beyond by helping me with my Assurant warranty claims, including looking into claims related to previous services. He was patient, informative, and made the whole process much less stressful. I would definitely recommend Koons Ford S... read more
This was actually an at-home service. Took a little while initially to get schedueld, but loved how easy this was once scheduled.
Adrian Castillo was amazing letting me know what was happening and when he thought parts would arrive. Overall great experience
My experience with the Koons Ford Sterling Service Center was fantastic from start to finish. I love that they picked up my vehicle and returned it to me once finished. After seeing a different auto shop, I felt that I needed to get a second opinion before authorizing any repairs which is what led me to Koons. Shortly after my vehicle arrived, I received a call from Andrew Rivas, who ended up being my service advisor through the whole process. From the beginning, he was excellent to work with. He kept me in the loop every st... read more
Frequently asked questions about Koons Sterling Ford Service Center
How is Koons Sterling Ford Service Center rated?
Koons Sterling Ford Service Center has a 4.5 star rating with 1,795 reviews.
When is Koons Sterling Ford Service Center open?
Koons Sterling Ford Service Center is open now. It will close at 7:00 p.m.
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