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Kool Smiles Dentist
- Dentists
- Christiansburg, VA
About this business
Kool Smiles offices are specially designed for kids and their parents. Our staff is trained to work with children as young as 1, and with people of all ages. Our offices are equipped with everything needed for children and parents alike, including cheerful decor, and most offices offer playgrounds and other fun activities to keep children entertained and parents relaxed. We want your child's visit to our office to be as enjoyable as possible. Foradults, you can expect a comfortable, clean environment and the great customer s... read more
Location details
135 Conston Ave NW, Christiansburg, VA, 24073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
the most slowest place and u have to take a whole day off jus to fet ur kids in because u sit for hours ..usually only one dentist when it shows 8 ..the o ly good thing u miss apts they still let u make more
Horrible experience every time we come here. My daughter had to be put to sleep for a unnecessary procedure on her teeth. Every time we are there we are there for over 3 hours just because we are waiting on staff to quit jibber jabbering to each other near the sinks or where the clean their equipment. Horrible experience every time and they never care about how the patient feels.
Instead of numbing my 3 year old for a filling today (they done it before and he didn’t even flinch from the needle) the dentist just started drilling into his tooth while my boy was screaming and crying. Then the dentist yelled “IM NOT TOUCHING YOU SO STOP” 🙄 they are AWFUL. He loved going to the dentist. I had to carry him out while he was sobbing.
I have 4 children and always like to keep my appointment together. The last few appointments there has been confusion and mixup on times and what services they are getting. We’ve been booked for work done that they didn’t need, we was charged for things they didn’t do. And it seems that they are very bitter out front ,the receptionists have been very nasty to me. Very disappointing considering when you go back the staff is really nice and the Dentist have always been great.
Took our 3 year old son in for X-rays and the nurse doing them was very impatient and easily frustrated that my three year old son could not hold the piece in his mouth. It was very big for his tiny mouth and awkward to bite down on, plus he was scared. They had to reschedule the X-rays for a later date and same thing happened again. We took him out after the third "face rub" and huff we heard from her. My husband told her if this was the way she was going to treat a child because he was scared and not doing as told we would... read more
I got a call last week the day of my kids appointments. Said we could come in early because they had cancellations. Regardless, all the time my kids have appointments we sit in the waiting room for 30 minutes until we are called back. That is ridiculous! Then they get their teeth cleaned then...... we wait again for another 30 minutes to an hour just for the dentist to check their teeth..... how about hiring more than one dentist??? My children will not go back there. I had a cleaning appointment with my dentist in Roanoke n... read more
Kook Smiles is one of the best places! My Grandchildren LOVE going here. The staff are very friendly and try to help if any problems. We have NO complaints against them. The waiting room is so kid friendly with games, play area and movies! The wait times are reasonable and making appointments is easy. I will not change going here for my Grandchildren because they actually want to go and see the dentist!!! I love that!
Couldnt watch my kid go through the procedure if thats standard then it should change hes having terrible nightmares and is very traumatized
I specifically requested new patient paperwork in advance for my four children. I even said I would stop and pick it up a few days before to prevent my busy toddler from having to sit still and watch me fill out 20 pages in the waiting room. I was informed when I called that I should print it from the website. So I spent the time at home filling it out. When I arrived after driving 40 minutes, they said it was no longer the correct paperwork and the website needed updating. I would have to fill out all new paperwork for all ... read more
Frequently asked questions about Kool Smiles Dentist
How is Kool Smiles Dentist rated?
Kool Smiles Dentist has a 3.2 star rating with 218 reviews.
When is Kool Smiles Dentist open?
Kool Smiles Dentist is closed now. It will open tomorrow at 8:00 a.m.
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